
Safety-driven and detail-oriented Sterile Processing Technician with over three years of experience, specializing in Orthopedics. Committed to continuous professional development and staying current with industry best practices.
Worked as a team on the ramp to safely bring in aircraft, offload payload, load payload, and send flights out on time. Follow Delta and DGS/Unifi policy and procedures to help create a safe environment for coworkers, customers, and equipment.
Counts tills, reviews and balances house accounts, reviews credit card accounts, and reviews check-out direct bills. Runs night audit reports nightly.
Checks in and checks outs guests as needed, and creates new reservations for walk-ins. Helps guests with any questions or requests that may arise. Ensures lobby area, pantry/breakfast area, and shared guest areas are clean and ready for use.
Acts as Manager on Duty and preforms related job functions, including emergency action checklist, fire safety, knowledge of utility shut-off locations, and monitoring building access.
Works within the System Operations Control (SOC) with the Crew Scheduling team to ensure a flight crew is staffed for every flight in accordance with Federal Aviation Regulations Part 121 and Part 117, as well as company policy.
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Work on the airfield with coworkers to ensure safe and timely operations. Preform a range of duties including: Designated Loading Agent, operating Ground Loading Bridges, push backs, potable water, lavatory services, aircraft search, commissary, bag running, and bag room.
Responsible for classroom and on the job training for new hires, as well as recurrent training for working agents. Assign and monitor computer based training and maintain station training records. Work closely with Station Manager and Supervisors to assure training compliance and oversee correct policy and procedures.
Interacted with customers by taking orders in person or by phone, taking out food, and checking on tables. Collected credit card, cash, and gift certificate payments from customers and made proper change for cash transactions. Booked and organized parties for event room. Responded to customer complaints and strived for customer satisfaction.
Made the Deans List every semester while at Anoka Tech and graduated with Gold Cord (4.0 GPA).
Certified Registered Central Service Technician (CRCST)