Ashley Whaley
Orting,WA
Summary
Highly adaptable professional with 5 years of experience in the automotive industry. Detail-oriented, exceptional oral and written communication skills and a drive to be successful. I am interested in an opportunity to bring my self-starter multitasking skills to your company.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Biomedical Engineer
Integrity Dental LLC
Orting, WA
08.2023 - 01.2024
- Reviewed and tested biomedical equipment for accuracy, reliability, and compatibility with other components.
- Performed maintenance and repairs on various types of medical equipment.
- Provided technical support to healthcare professionals regarding the use of medical devices.
- Evaluated existing products for compliance with industry regulations and standards.
- Inspected prototypes during production runs to verify their functionality.
- Assisted in the installation of medical equipment at client sites.
- Coordinated with vendors to obtain necessary parts for repair work.
Arbitrator
Dealers Auto Auction Seattle
11.2019 - 08.2023
- Comments suggested price adjustments, repairs, and other critical approval issues with buyers and sellers of arbitrated vehicles
- Contacts service facilities to arrange repair work and obtain estimates in support of resolving arbitrated vehicles with the DAA Service Department
- Contacts and assists DAA Sales Representatives to ensure that previously rejected arbitrated vehicles are re-consigned and appropriate declarations are made at time of re-run
- Compiles data from weekly sale results and BPP statistics into reports using Excel format for the purpose of supplying the Arbitration Manager with data to track progress, trends, and other pertinent information
- Creates graphic, easy to read reports of these trends as requested by Arbitration Manager or other department managers
- Possess and maintain current knowledge of auction rules and policies with specialization in matters related to arbitration
- Performs administrative duties in relation to processing invoices for BPP claims, inherited vehicles, and month-end and ASI payback requests.
Condition Report Quality Control
Dealers Auto Auction Seattle
04.2020 - 08.2023
- Reviews condition reports weekly to ensure vehicles are accurately represented
- Reports to Vehicle Processing Manager with current trends, common errors and miscellaneous duties assigned
- Perform quality checks for online purchases and assist online buyers with condition report discrepancies to mitigate loss.
Transportation Coordinator
Dealers Auto Auction Seattle
05.2019 - 11.2019
- Responsible for communicating transport status to customers as needed via email, phone or auto IMS
- Verify pickup location(s) and arrange transport with appropriate transportation company
- Follow-up calls with transport companies are made on a weekly basis and more frequently when specific shipments are expected
- Accurately pre-stock vehicles into ASI using information on pickup order received via fax, email, or Auto IMS within 24 hours of receipt.
Upper Block Clerk
Dealers Auto Auction Seattle
02.2019 - 08.2023
- Responsible for recording timely and accurately the outcome of each vehicle offered for sale
- Responsible for ensuring the auctioneer makes all announcements as per information listed on each vehicle data/sale screen
- Responsible for effectively and accurately operating the Simulcast Software simultaneous with Auction Inventory Management Software.
Vehicle Processing Specialist
Dealers Auto Auction Seattle
10.2018 - 05.2019
- Responsible for verifying the appropriate customer requested or standard announcement is entered, as well as light condition and floor price
- Responsible for performing lot security including allowing only authorized person's access to the lot
- Responsible for quickly and efficiently entering interior/exterior damages items into handheld device
- Responsible for performing complete condition reports on no key and non-runner vehicles with correct announcements and disclosures required for fleet customers.
FOH Manager
Pacific Grill
Tacoma
09.2014 - 10.2018
- Weekly ordering of supplies through Coca Cola, Cafe Darte, and Sysco
- Consistently adhered to quality expectations and standards
- Run the floor at very high volume in addition to deep clean when very slow
- Investigated and resolved complaints concerning food quality and service
- Managed and trained employee to comply with safety and sanitation standards
- Demonstrated interpersonal and communication skills, both verbal and written
- Maintained high standards of customer service during high-volume, fast-paced operations.
Trainer
Taco Time
Puyallup, WA
06.2010 - 05.2013
- Consistently provided friendly guest service and heartfelt hospitality
- Promptly and sympathetically handled guest concerns and complaints
- Operated the drive-through window and sales register quickly and efficiently.
Education
Pierce Community College
06.2011
Green River Community College
06.2010
Sumner High School
06.2010
Skills
- HTML
- CSS
- React
- JavaScript
- Highly responsible and reliable
- Hard working and self-motivated
- 10 years of customer service
- Extremely effective under pressure
- Conflict Mediation
Certification
Full Stack Web Developer Certification
References
References available upon request
Timeline
Biomedical Engineer
Integrity Dental LLC
08.2023 - 01.2024
Condition Report Quality Control
Dealers Auto Auction Seattle
04.2020 - 08.2023
Arbitrator
Dealers Auto Auction Seattle
11.2019 - 08.2023
Transportation Coordinator
Dealers Auto Auction Seattle
05.2019 - 11.2019
Upper Block Clerk
Dealers Auto Auction Seattle
02.2019 - 08.2023
Vehicle Processing Specialist
Dealers Auto Auction Seattle
10.2018 - 05.2019
FOH Manager
Pacific Grill
09.2014 - 10.2018
Trainer
Taco Time
06.2010 - 05.2013
Pierce Community College
Green River Community College
Sumner High School
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