Ashley Wheeler
New Bern,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in the health information technology field Ready to help team achieve company goals.
Clinicals for the Health Information Technology program at Craven Community College took place at Carolina East Medical Center. The skills gained include prepping medical records to be scanned, Scanning documents into Cerner Document Manager, Quality Review, Data Entry.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Stylist
Coastal Cuts Salon
10.2017 - 06.2018
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Mixed pigments and used proper techniques to achieve desired color.
- Maintained sanitation of all equipment after each client
- Assisted with Shampooing, Conditioning, and rinsing product from clients' hair
Stylist
Touch Of New York Salon
10.2017 - 06.2018
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Distributed business cards outside of salon to generate new business.
- Used social media platforms to promote salon and services.
Receptionist
H&R Block Tax Service
01.2009 - 04.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately
- Maintained confidentiality of information regarding clients and company
- Maintained visitor log for entering and leaving facility for security purposes.
- Corresponded with clients through email, telephone, or postal mail
Cashier
Realo Discount Drugs
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Developed photos in photo department
- Maintained proper cleaning and refilling proper fluids of photo equipment
- Checked personal identifications during alcohol and tobacco sales.
Ollie’s Bargain Outlet
04.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Cart Retrieval
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Proven ability to learn quickly and adapt to new situations
- Worked well in team settings, providing support and guidance
- Worked effectively in fast-paced environments
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours across night, weekend and holiday shifts
SmartStyle salon
04.2017 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Food Lion
01.2016 - 12.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
Fuel Warehouse
01.2010 - 12.2013
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
- Conducted inventory counts for tobacco products.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked in vendors for correct items to be sold in store.
First Citizens Bank Processing Center
01.2007 - 12.2008
- Worked flexible schedule and extra shifts to meet business needs.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Education
Associate of Applied Science - HEALTH INFORMATION TECHNOLOGY
Craven Community College Health
New Bern, NC05.2019
Associate of Arts - Cosmetology
Craven Community College
New Bern, NC05.2015
Skills
- Cerner
- Medical Records scanning
- EMR Systems
- Medical Terminology
- Operating Cash Register
- Microsoft Word
- Microsoft Excel
- Typing
- Data entry
- Answering phones
- Organization
- Customer consultation
- Stocking and replenishing
- Professional telephone demeanor
- Money handling abilities
Certification
Contact Tracer
Timeline
Ollie’s Bargain Outlet
04.2019 - 08.2020
Stylist
Coastal Cuts Salon
10.2017 - 06.2018
Stylist
Touch Of New York Salon
10.2017 - 06.2018
SmartStyle salon
04.2017 - 10.2017
Food Lion
01.2016 - 12.2016
Fuel Warehouse
01.2010 - 12.2013
Receptionist
H&R Block Tax Service
01.2009 - 04.2009
First Citizens Bank Processing Center
01.2007 - 12.2008
Cashier
Realo Discount Drugs
Associate of Applied Science - HEALTH INFORMATION TECHNOLOGY
Craven Community College Health
Associate of Arts - Cosmetology
Craven Community College
Contact Tracer
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