Ashley Wherry
Lincoln,IL
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
6
6
years of professional experience
Work History
Office Manager
Healthfirst Chiropractic office
Lincoln, IL
06.2018 - Current
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Some College (No Degree) - General Education
Heartland Community College
Normal, ILSkills
- Contract Administration
- Billing
- Data Entry
- Office Management
- Customer Service
- Credit and collections
- Scheduling
- Financial Tracking
- Scheduling and calendar management
- Customer Relations
- Report Preparation
- Compliance Monitoring
Timeline
Office Manager
Healthfirst Chiropractic office
06.2018 - Current
Some College (No Degree) - General Education
Heartland Community College