ASHLEY WHITE
Panama City,FL
Summary
Versatile Operations professional with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
16
16
years of professional experience
Work History
Processor
SPLITERO
08.2022 - 03.2023
- Provided comprehensive administrative support, document preparation/finalization, and data retrieval, fostering streamlined departmental operations
- Communicated with customers throughout process from start to finish and requested any necessary supporting documents to render credit decision.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Led routine maintenance and troubleshooting tasks for reduced downtime.
Compliance Analyst
AMERICAN FINANCING CORPORATION
02.2022 - 05.2022
- Consistently delivered impactful presentations to senior management, facilitating data-driven decision-making and ensuring alignment with strategic goals and objectives
- Led and provided comprehensive support for monthly audits, collaborating effectively with both internal and external teams to verify compliance and Government guidelines were met
- Assisted investigation and risk management teams with fraud investigations and risk identification.
- Reviewed audit and monitoring reports related to consumer and client activities.
Sr. Processor
LOAN DEPOT
08.2020 - 02.2022
- Collaborate with cross-functional colleagues to facilitate the exchange of vital business information for daily operations
- Ensured the consistency of final lending documents with the agreements established during initial application, maintaining accuracy and integrity in lending commitments
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Procurement Technician
DAVID GRANT MEDICAL CENTER
03.2020 - 08.2020
- Performed acquisition and contract support activities in accordance with the Federal Acquisition Regulation (FAR) to support the largest medical treatment facility in the United States Air Force
- Initiated new requisition packages for healthcare-related purchase requests; performed market research to identify suppliers or utilize mandatory procurement sources
- Acted as steward of government funding; reviewed invoices for services rendered, tracked expenditures, and deobligated closeout of unspent funds for return to budget
- Fulfilled contract administration duties, such as completing Contracting Officer Representative (COR) reports and updating databases or SharePoint with pertinent unit information
- Evaluated supplier bids, selecting them based on criteria including price, delivery, quality, and service to secure the best overall value.
Sr. Processor
TRAVIS CREDIT UNION
06.2016 - 03.2020
- Fulfilled all processing activities throughout the borrowing lifecycle to fund various home ownership loans, including conforming, non-conforming, jumbo, FHA, and VA
- Analyzed credit, financial documents, income, title reports and appraisals to identify completeness and accuracy
- Ensured all investor, government, and company guidelines were met by following mortgage lending guidelines: (i.e
- RESPA/TILA (TRID), HMDA, ECOA, FNMA, Freddie Mac, FHA, and VA)
- Clear all outstanding processing and underwriting conditions.
Mortgage Services Loan Processor II
EGLIN FEDERAL CREDIT UNION
06.2011 - 11.2015
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Obtained and processed required documentation from potential borrowers to facilitate financing process for home ownership in accordance with all regulatory guidelines (TRID, FNMA, Freddie Mac)
- Reviewed credit reports, appraisals, title report, financial documents, and any supporting documents necessary to render credit approval
- Assisted in closing 20 plus loan monthly resulting in $1M-$5M in revenue.
Installed Sales Coorinator
Lowe’s Home Improvement
01.2007 - 06.2011
- Tracked all Purchase Orders meticulously through reports, resolving issues related to matched exceptions, open commitments, receiving discrepancies, returns, supplier discrepancies, and problem reports/supplier corrective action responses
- Efficiently coordinated and scheduled installations by reviewing and managing Installed Sales contracts
- Maintained proactive communication with installers and customers at every stage of the process, guaranteeing a seamless and transparent experience for all parties involved
- Prioritized customer satisfaction by conducting thorough follow-ups and addressing any concerns or issues promptly, resulting in consistently positive feedback and high levels of customer retention.
Education
Master of Business Administration -
American Military University
Charles Town, West VirginiaBachelor of Applied Science in Project Management -
Northwest Florida State College
Niceville, FloridaSkills
- Project Management
- Adaptability
- Vendor Management
- Research analysis
- Process Improvement
- Attention to detail
- Cross-Agency Collaboration
- Quality Assurance
- Problem Resolution
References
Available Upon Request
Timeline
Processor
SPLITERO
08.2022 - 03.2023
Compliance Analyst
AMERICAN FINANCING CORPORATION
02.2022 - 05.2022
Sr. Processor
LOAN DEPOT
08.2020 - 02.2022
Procurement Technician
DAVID GRANT MEDICAL CENTER
03.2020 - 08.2020
Sr. Processor
TRAVIS CREDIT UNION
06.2016 - 03.2020
Mortgage Services Loan Processor II
EGLIN FEDERAL CREDIT UNION
06.2011 - 11.2015
Installed Sales Coorinator
Lowe’s Home Improvement
01.2007 - 06.2011
Master of Business Administration -
American Military University
Bachelor of Applied Science in Project Management -
Northwest Florida State College
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