Ashley Whyte
Clinton,MD
Summary
As a hardworking employee with customer service experience, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Cash Handler Customer Service Representative
Bert's Auto Parts
Kingston, JAMAICA
06.2023 - 11.2024
- Counted and balanced cash drawer at the beginning and end of shift.
- Verified all transactions were accurate, signed off on documents, and recorded discrepancies.
- Performed daily deposits in accordance with bank policies and procedures.
- Maintained records of all financial transactions for audit purposes.
- Assisted customers with their inquiries about banking services.
- Processed customer payments by cash or credit card accurately and efficiently.
- Provided excellent customer service to ensure a positive customer experience.
- Reported any suspicious activity related to monetary transactions immediately.
- Verified identity documents when required for certain types of transactions.
- Followed up on outstanding payments due from customers promptly.
- Cross-checked computerized registers against physical currency periodically.
- Kept work area neat and organized at all times.
- Handled money according to company policy.
- Provided receipts to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions and offered product advice.
- Welcomed customers, offering assistance to help find store items.
- Assisted customers by providing information and resolving complaints.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
Merl Grove High School
77 Constant Spring Rd, Kingston, Jamaica10-2023
Skills
- Collaboration ( Teamwork, Trust building, Leadership)
- Adaptability (Flexibility, Self-motivation, Follows instructions, Improves based on feedback)
- Resourcefulness ( Creative thinking, Works well under pressure, Prioritization)
- Positive Attitude (Friendly, Patient, Humility, Motivating, Welcoming, Outgoing, Constructive communications, Kindness, Mindfulness)
- Work Ethic (Motivated, Determined, Discipline, Focused, Accountability)
- Willingness to learn (Active listener, Ability to follow instructions, Growth mindset, Reflection, Willingness to try new things)
- Deposit and withdrawal processing
- Financial Documentation
- Payment Collection
- ID Verification
- Cash Register Operation
- Bank Deposit Preparation
Timeline
Cash Handler Customer Service Representative
Bert's Auto Parts
06.2023 - 11.2024
High School Diploma -
Merl Grove High School