Ashley Widle
Denison,TX
Summary
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Lead Cashier
Lone Star Food Stores
12.2022 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Reduced cashier errors by implementing thorough training programs for new employees.
- Maximized employee productivity through effective scheduling and workload distribution, reducing stress among staff members.
- Collaborated with management to develop strategies for improving overall store performance and profitability.
- Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
Starbucks Manager
Ingles Supermarket
11.2017 - 12.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Lead Key Holder
Dollar General Market
01.2017 - 11.2017
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Managed inventory levels for optimal stock availability and minimized excess inventory through careful monitoring and timely ordering.
- Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
Lead Server
Johnny Rockets Restaurant
01.2014 - 10.2017
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Streamlined the server team''s efficiency by implementing new training methods and communication strategies.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Education
High School Diploma -
Leesburg High School
Leesburg, FL06.2014
Skills
- Visual Merchandising
- Customer Assistance
- Cashier training
- Cash Drawer Reconciliation
- Employee Scheduling
- Deposit Preparation
- Manager support
- Staff Training
- Point of sale operation
- Cash handling expertise
- Upselling strategies
- Sales expertise
- Training and coaching
- Issue Resolution
- Training and mentoring
- Workplace Safety
- POS System proficiency
- Schedule Coordination
- Opening and closing procedures
- Cash Handling
- Dependability
- Store Policies Enforcement
- Drawer balancing
- Shift Scheduling
- Customer Service Management
- Supply Restocking
- Stock management
- Refunds and exchanges
- Loss Prevention
- Verbal/written communication
- Online Order Picking
- Time management strength
- New Hire Training
- Positive Attitude
- Inventory Stocking
- Bank Deposits
- Attention to Detail
Timeline
Lead Cashier
Lone Star Food Stores
12.2022 - 12.2023
Starbucks Manager
Ingles Supermarket
11.2017 - 12.2022
Lead Key Holder
Dollar General Market
01.2017 - 11.2017
Lead Server
Johnny Rockets Restaurant
01.2014 - 10.2017
High School Diploma -
Leesburg High School
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