Ashley Wilcoxson
Portland,OR
Summary
Dependable worker providing fast, high-quality customer service to guests in restaurant settings or otherwise. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Babysitter
Self-employeed
01.2020 - Current
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained clean and organized environment to ensure the well-being of children under care.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents.
Server
The Springs At Carman Oaks
08.2023 - 02.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, and specials.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Regularly managed 6 tables on my own during rush hour.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Crew Member
Mcdonalds
11.2022 - 04.2023
- Improved customer satisfaction by providing friendly and efficient service at register.
- Enhanced team productivity by maintaining clean and organized workspaces.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma -
Ida B. Wells
Portland, OR06.2023
Skills
- Routine management
- Behavior monitoring
- Conflict Resolution
- Table Bussing
- Drive-Thru Operations
- Customer Service
- Safe Food Handling
- Table Setting
- Drive-Thru Operations
- Customer Service
Timeline
Server
The Springs At Carman Oaks
08.2023 - 02.2024
Crew Member
Mcdonalds
11.2022 - 04.2023
Babysitter
Self-employeed
01.2020 - Current
High School Diploma -
Ida B. Wells