Ashley Wilkinson
Clifton Park,NY
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Smoothie Barista
Smoothie King
03.2023 - 10.2023
- Prepared and served smoothie bowls and blended drinks.
- Explained product details to share ingredients, allergens or preparation methods.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished serving stations with fresh food and cleaned up spills.
- Created quality beverages for customers following recipes and presentation standards.
- Maintained, operated, set up and cleaned food preparation equipment.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Took customer orders and accurately processed in system.
BDC Representative
Keeler Motor Car Co.
12.2022 - 03.2023
- Utilized consultative selling skills to identify key trends.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Identified and executed appropriate strategies for business success.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Kept detailed records of daily activities through online customer database.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained current knowledge of evolving changes in marketplace.
Bookkeeper
The Klam'r Tavern & Marina
08.2022 - 12.2022
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Identified accounting errors when cross-referencing documents and database information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Hostess
The Klam'r Tavern & Marina
02.2022 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations, answered customer questions, and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
No Degree - General Studies
Hudson Valley Community College
Troy, NY05.2025
Skills
- Customer Relations
- Order Taking
- Menu Memorization
- Payment Processing
- Opening and Closing Procedures
- Food and Beverage Preparation
- Cleaning and Sanitation
- DoorDash and UberEats
- POS Systems
- Safe Food Handling
- Collaboration and Teamwork
Certification
CPR Certification: BLS & AED - Halfmoon EMS valid through 08/24
Timeline
Smoothie Barista
Smoothie King
03.2023 - 10.2023
BDC Representative
Keeler Motor Car Co.
12.2022 - 03.2023
Bookkeeper
The Klam'r Tavern & Marina
08.2022 - 12.2022
Hostess
The Klam'r Tavern & Marina
02.2022 - 08.2022
No Degree - General Studies
Hudson Valley Community College