Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Ashley Williams
Medical Receptionist
Fairport,OH
Summary
Overview
11
years of professional experience
Work History
Dollar Tree Stores
Assistant Manager
10.2023 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Retina Associates Of Cleveland
Medical Receptionist
10.2022 - 05.2023
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
Just Energy
Door-to-Door Sales Representative
07.2012 - 11.2022
Job overview
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients in enrolling in a customer choice program to exercise the right to have a supplier on their gas and or electric bills.
- Drove team revenue totals by bringing in top sales numbers.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Completed documentation smoothly to finalize sales.
Education
Harvey High SchoolPainesville, OH
High School Diploma
06.2008
University Overview
Skills
- Cost Reduction
- Recruiting and Interviewing
- Product and Service Knowledge
- Task Delegation
- Operations Management
- Employee Scheduling
- Sales Growth
- Money Handling
- Project Management
- Customer Relations
- Financial Management
- Staff Training
- Employment Law
Languages
Spanish
Limited Working
Timeline
Assistant Manager
Dollar Tree Stores
10.2023 - Current
Medical Receptionist
Retina Associates Of Cleveland
10.2022 - 05.2023
Door-to-Door Sales Representative
Just Energy
07.2012 - 11.2022
Harvey High School
High School Diploma
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