Ashley Williams
New Port Richey,FL
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused Receptionist with 8 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Lead Receptionist
Best Care Animal Hospital
New Port Richey, FL
08.2015 - Current
- Greeted and welcomed visitors, clients, and customers in a friendly and professional manner.
- Handled administrative duties such as filing documents, printing reports, scanning files.
- Ensured that the reception area was kept clean at all times by performing light cleaning duties such as dusting furniture etc.
- Coordinated with other departments to ensure smooth operations of the reception area.
- Answered incoming telephone calls promptly and directed them to the appropriate personnel or department.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Greeted customers, answered general questions and directed to appropriate locations.
Education
High School Diploma -
Rosewood High School
Goldsboro, NC06-2008
Skills
- Client Relationship Building
- Billing and Invoicing
- Workflow Coordination
- Staff Training
- Appointment Scheduling
- Document Preparation
- Reception Area Maintenance
Affiliations
- I previously worked at Tarpon Animal Hospital in 2012 as a kennel tech and moved up to a receptionist. I then had my daughter and was a stay at home mom for two years.
Timeline
Lead Receptionist
Best Care Animal Hospital
08.2015 - Current
High School Diploma -
Rosewood High School