Ashley Williams
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet individual and team goals.
Overview
10
10
years of professional experience
Work History
Return Agent
Enterprise Holdings
07.2016 - 04.2020
- Managed multiple tasks in high-volume environment.
- Managed payments and billing for rental properties.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Assisted colleagues as needed, fostering teamwork and promoting a supportive work atmosphere.
- Paid attention to detail while completing assignments.
Operations Team Associate
Saks OFF 5TH
09.2014 - 07.2016
- Followed shipping and receiving procedures for goods and materials.
- Participated in physical inventory counts periodically, verifying the accuracy of electronic records against actual merchandise quantities on hand.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Received new stock and input values into computer system.
- Collaborated with team members to unload shipments efficiently, minimizing delays in processing incoming goods.
Sales Associate
Forever 21
08.2012 - 07.2014
- Led a team of 7 sales associates on a daily basis to meet company standards.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Server
Studio 7
05.2010 - 03.2012
- Served customers with food and beverages in a positive and friendly manner.
- Helped customers with dietary restrictions, allergies and intolerances to obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Miami Norland Senior High School
Miami, FL06.2008
Skills
- Leadership
- Dependable
- Communication
- Critical thinking
- Excellent time management
- Problem solving
- Health and safety management
- Multitasking
- Teamwork
Timeline
Return Agent
Enterprise Holdings
07.2016 - 04.2020
Operations Team Associate
Saks OFF 5TH
09.2014 - 07.2016
Sales Associate
Forever 21
08.2012 - 07.2014
Server
Studio 7
05.2010 - 03.2012
High School Diploma -
Miami Norland Senior High School