Ashley Williams
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet individual and team goals.
Overview
10
10
years of professional experience
Work History
Return Agent
Enterprise Holdings
Fort Lauderdale, FL
07.2016 - 04.2020
- Managed multiple tasks in high-volume environment.
- Managed payments and billing for rental properties.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Assisted colleagues as needed, fostering teamwork and promoting a supportive work atmosphere.
- Paid attention to detail while completing assignments.
Operations Team Associate
Saks OFF 5TH
Aventura, FL
09.2014 - 07.2016
- Followed shipping and receiving procedures for goods and materials.
- Participated in physical inventory counts periodically, verifying the accuracy of electronic records against actual merchandise quantities on hand.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Received new stock and input values into computer system.
- Collaborated with team members to unload shipments efficiently, minimizing delays in processing incoming goods.
Sales Associate
Forever 21
Aventura, FL
08.2012 - 07.2014
- Led a team of 7 sales associates on a daily basis to meet company standards.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Server
Studio 7
Miami, FL
05.2010 - 03.2012
- Served customers with food and beverages in a positive and friendly manner.
- Helped customers with dietary restrictions, allergies and intolerances to obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Miami Norland Senior High School
Miami, FL06.2008
Skills
- Leadership
- Dependable
- Communication
- Critical thinking
- Excellent time management
- Problem solving
- Health and safety management
- Multitasking
- Teamwork
Timeline
Return Agent
Enterprise Holdings
07.2016 - 04.2020
Operations Team Associate
Saks OFF 5TH
09.2014 - 07.2016
Sales Associate
Forever 21
08.2012 - 07.2014
Server
Studio 7
05.2010 - 03.2012
High School Diploma -
Miami Norland Senior High School