Ashley Williams
Harrodsburg,Ky
Summary
Self-motivated professional with an Associate of Arts and Humanities and a Bachelor of Social Work. Routinely demonstrates creative, out-of-the-box thinking, and leadership skills. Consistently exceeds personal and professional goals. Skilled in organization, teamwork, communication, and time-management. Has a passion for helping others achieve their goals and helping communities build resources for community members.
Overview
17
17
years of professional experience
Work History
Mobility Coach, Mercer & Woodford Counties
Blue Grass Community Action Partnership
07.2024 - Current
- Maintain a total case load of 80-100 individuals
- Provide family-centered coaching to low-income individuals/families.
- Meet with prospective partners in the community to increase access to services.
- Create goal plans for clients, short-term and long-term.
- Advocate for clients' needs such as housing, access to healthcare, mental health services, substance abuse treatment services, etc.
- Assist clients in connecting with services within Blue Grass Community Action and the community to find housing, food, employment, healthcare, substance abuse treatment services, education, debt-management, budgeting, and other services they may need to help create a pathway out of poverty.
- Follow-up with clients to help them stay on their goal plan.
- Report performance numbers based on services that the clients were connected to.
- Monthly reporting for ROMA (Results Oriented Management and Accountability)
Family Shelter Case Manager
Simon House
06.2023 - Current
- Maintain a case load of 2-6 families within the Family Shelter depending on the number families that are staying in the shelter at any given time
- Maintain a case load of 5-10 family clients that are not in the Family Shelter
- Manage the Family Shelter Waitlist
- Assist clients in setting goals and creating steps to achieve those goals
- Take referrals from Frankfort Independent Schools, Franklin County Schools, Frankfort Police Department, Salvation Army, New Vista, and other organizations across Kentucky who have homeless clients or clients at risk for homelessness
- Help clients apply for housing vouchers
- Work with the Homeless and Housing Coalition of Kentucky (HHCK) to help clients apply for housing vouchers
- Help families find and apply for safe and affordable housing
- Help families find reliable employment
- Help families pursue higher education if that is their goal
- Help families connect to resources in the community that could help them on their path out of homelessness or to keep them from becoming homeless
- Assist Frankfort families in filling out ROSM (The Resource of Social Ministries) applications for assistance with utility bills, rent, and rent deposit
- Assist families in utilizing the McKinney-Vento Homeless Assistance Act to keep their children in the Franklin County School System, if they were attending an FCS school before coming to the Family Shelter
- Assist families in applying for SNAP, K-TAP, Childcare Assistance, Medical Cards, and other social service programs they may qualify for
- Collect and distribute donations to Family Shelter clients and community clients
- Participate in the weekly Situation Table at Frankfort Police Department
- Participate in ASAP meetings
- Issue hotel vouchers for homeless families that could not be housed in the Family Shelter due to capacity restrictions
- Manage families staying in the hotel that are utilizing a hotel voucher from Simon House
- Issue cab vouchers for families to assist in transportation to work, the store, doctor’s appointments, job interviews, etc
- Assist clients in getting qualifying documentation needed such as social security cards, birth certificates, photo IDs, etc
- Maintain client paperwork and files
- Create monthly reports to display client progress to the Board of Directors
- Manage Family Shelter volunteers
- Manage Family Shelter temp staff (4-15-24 to 5-31-24)
- Teach families how to manage money, cook, life skills, and other skills needed to succeed outside the shelter
- Gather and distribute weekly supplies for families in the shelter
- Maintain maintenance schedule and other maintenance issues within the family shelter
- Conduct monthly house meetings with families
- Ensure shelter clients follow the rules
- Write-up families who violate shelter rules
- Conduct weekly unit inspections to ensure cleanliness and that no illegal substances are present
- Attend city council meetings to advocate for Simon House and homeless members of the community, when needed
- Set up at events in the community to advocate for Simon House
- Collect, maintain, and report data for the Emergency Solutions Grant and Health Equity Grant awarded to Simon House
- Assist in fundraising efforts
- Attend Board meetings to inform on client progress and shelter status, when needed
- Create partnerships with local social service organizations to assist clients
- Any other tasks that are given to me by the Executive Director.
Administrative Assistant
Blue Grass Community Action Partnership Head Start
02.2021 - 05.2023
- Trained new, potential CDL drivers in school bus safety, road testing, Department of Education school bus procedures, pre-trip requirements, and how to safely operate a school bus
- Accompanied potential CDL drivers to testing
- Certified through the American Heart Association to teach CPR and First Aid
- Paid invoices associated with Head Start expenses
- Maintained Head Start expenses to ensure they were within the Head Start budget or an allowed expense for the Head Start grant
- Communicated with BGCAP (Bluegrass Community Action Partnership) accountant to ensure that Head Start budget numbers were correct
- Presented monthly financials to management staff, Policy Council members, and BGCAP board members
- Assisted in recruitment and hiring of employees for each of the five Head Start locations
- Performed criminal background checks, federal fingerprint checks, and sex offender checks on potential new hires
- Maintained monthly childcare food paperwork for CACFP (Child and Adult Care Food Program)
- Maintained monthly bus paperwork for the Head Start school bus fleet
- Created and tracked purchase orders for purchasing supplies
- Communicated with maintenance staff when issues arose in one of our Head Start centers
- Assisted the Senior Director in advising staff on the program's financial status and with any other duties that were asked of me.
Community Case Manager
Simon House
01.2023 - 05.2023
- Maintained a case load of 5 individuals and families at any given time
- Assisted clients in setting goals and created steps to achieve those goals
- Worked in the adult shelter to help shelter staff with managing the shelter
- Presented at case management meetings and board meetings
- Made community connections with other local organizations
- Gathered data for grants and presentations
- Advocated for clients within the Simon House organization and in the community
- Advocated for social justice issues that impacted clients
- Assisted with fundraising events
- Answered phone calls and assisted in the community pantry at Simon House.
Assistant Teacher
Blue Grass Community Action Partnership Head Start
01.2017 - 01.2021
- Collaborated with the Lead Teacher to create lesson plans using Teaching Strategies Gold (TSG)
- Instructed the students using weekly lesson plans
- Led small group activities with children
- Filled in for the Lead Teacher when they were absent
- Cleaning and sanitizing the classroom, building, and buses
- Recruiting and enrolling children into the program
- Conducted DIAL-4 screenings on children
- Conducted Hearing and Vision screenings on children
- Took notes on the progress of students to input into TSG
- Collaborated with the school system to identify educational delays in students and offer interventions for the students
- Helped families connect with resources within Blue Grass Community Action Partnership (BGCAP)
- Lead home visits with families to discuss student progress in the classroom and resources that could benefit the family
- Driving the school bus when bus drivers were out, or when the program was short-staffed.
Center Sales Manager
Advance America/Check Advance
06.2007 - 01.2017
- Achieving/Exceeding revenue goals (2013 Quarter 1 & 2 Top Center of the Division)
- Managed staff
- Maintained bad debt numbers
- Exceeded same-store-sales numbers
- Kept supply and maintenance costs low
- Ordered supplies for the branch to use
- Directed the collection efforts of my center
- Created, maintained, and executed a marketing strategy for my center
- Built local business partners
- Filled out and processed customer tax returns
- Made schedules for center employees
- Reached daily/weekly/monthly revenue and held check goals
- Communicated clearly and properly with customers, team members, and higher management
- Conducted alarm tests and ensured that center level safety procedures were followed
- Trained and developed other team members
- Monitored and evaluated other team members’ performance
- Recommend and sold all products and services offered in my center and lead all team members to do the same
- Read, tracked, and managed my center’s P&Ls.
Education
Bachelor of Social Work -
Campbellsville University
Harrodsburg, Ky05.2023
Associate of Arts and Humanities -
Bluegrass Community and Technical College
Danville, Ky12.2015
Skills
- Proficient in Microsoft Word, PowerPoint, and Excel
- Graduated from the Frankfort Police Department Citizen’s Police Academy in May 2024
- Trained and certified to use the Homeless Management Information System (HMIS) through Kentucky Housing Corporation
- Effective Communication
- Personable and friendly
- Building Relationships
- Motivational leadership style
- Verbal and written communication
- Meeting facilitation
- Trained to lead Nurturing Parenting Classes
References
- Jane Bartram, Nurse Practitioner and RN, 502-330-1337
- Mark Johnson, Former Executive Director of Simon House, 859-699-3839
- Malcolm Ratchford, Senior Director of Child Development Services for BGCAP, 859-333-5627
Timeline
Mobility Coach, Mercer & Woodford Counties
Blue Grass Community Action Partnership
07.2024 - Current
Family Shelter Case Manager
Simon House
06.2023 - Current
Community Case Manager
Simon House
01.2023 - 05.2023
Administrative Assistant
Blue Grass Community Action Partnership Head Start
02.2021 - 05.2023
Assistant Teacher
Blue Grass Community Action Partnership Head Start
01.2017 - 01.2021
Center Sales Manager
Advance America/Check Advance
06.2007 - 01.2017
Bachelor of Social Work -
Campbellsville University
Associate of Arts and Humanities -
Bluegrass Community and Technical College
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