Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Williams

Ellenwood,GA

Summary

Experienced in implementing comprehensive behavioral strategies and intervention plans in clinical settings, showcasing adaptability and analytical skills. Proficient in data collection, behavior analysis, and program implementation across various industries. Eager to utilize these skills in a new and dynamic environment to enhance outcomes and promote growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Already Autism Health
12.2024 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
  • Worked as part of collaborative team to address changing needs of children and families.

Lead Registered Behavior Technician

Sykes Early Intervention Services
04.2024 - 12.2024


  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Trained new Registered Behavior Technicians, promoting best practices and adherence to treatment protocols.
  • Mentored 6+ RBTs, 100% of whom passed their probationary evaluations and maintained fidelity to protocols.

Customer Service Representative

Assurant
11.2022 - 03.2024
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

No Degree - Psychology-Applied Behavior Analysis

Capella University
Minneapolis, MN
05.2027

High School Diploma -

Morrow High School
Morrow, GA
05.2012

Skills

  • Social Skills Development
  • Applied Behavior Analysis
  • Critical Thinking
  • Behavior Observation
  • Professionalism
  • Rapport building
  • Adaptability and flexibility
  • Effective communication
  • Decision-making

Certification

  • RBT - Registered Behavior Technician

Timeline

Registered Behavior Technician

Already Autism Health
12.2024 - Current

Lead Registered Behavior Technician

Sykes Early Intervention Services
04.2024 - 12.2024

Customer Service Representative

Assurant
11.2022 - 03.2024

No Degree - Psychology-Applied Behavior Analysis

Capella University

High School Diploma -

Morrow High School

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