Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Williams

Fort Worth,Texas

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Support Services Credentialist

FEDERATION OF STATE MEDICAL BOARDS
08.2019 - Current
  • Directed incoming requests for Closed Programs in Perspective Computer Program and DocuSign.
  • Conducted research for Physicians Graduate Medical Education initiatives.
  • Provided timely verifications for Closed Programs.
  • Managed communication with Program Directors and Physicians, addressing inquiries efficiently.
  • Made outgoing calls to gather information for Closed Program verification processes.
  • Collaborated with coworkers to obtain missing details for Closed Program verifications.
  • Processed incoming transcripts and identity documents to ensure accuracy.
  • Adapted to evolving requirements while assimilating new information regarding Closed Program system.

Patient Care Coordinator

TEXAS HEALTH CARE PRIVIA MEDICAL
01.2016 - 05.2019
  • Coordinated scheduling for three physicians in Otolaryngology while handling diverse tasks.
  • Handled high volumes of calls, managing patient appointment setups and surgical transfers.
  • Executed insurance verifications before scheduling appointments to confirm coverage.
  • Addressed customer inquiries about copays and various medical services promptly.
  • Supported check-in and check-out procedures, processing medical orders as requested.
  • Organized incoming mail and communicated status updates on refund checks to customers.

Office Specialist

DIABETES AND THYROID CENTER OF FORT WORTH
08.2013 - 01.2016
  • Evaluated current office and care practices in partnership with Practice Administrator.
  • Mentored new hires while guiding experienced employees in their roles and responsibilities.
  • Applied skills in NextGen EMR for scheduling appointments and processing referrals.
  • Conducted insurance verifications, managed copay collections, and prepared bank deposits.
  • Sorted and scanned documents into patient charts for streamlined access.

Certified Pharmacy Technician

WALGREENS PHARMACY
04.2011 - 09.2014
  • Provided accurate prescription pick-up times in response to customer inquiries.
  • Assisted pharmacist by counting and filling thousands of prescription orders.
  • Conducted weekly bin reconciliation to maintain inventory accuracy.
  • Utilized scanner for barcode verification of prescriptions and associated details.
  • Ensured cleanliness and organization of workstations at all times.
  • Processed payments efficiently, enhancing customer service experience.

Counter Server

G TEXAS CATERING COMPANY
12.2010 - 05.2011
  • Coordinated workflow for incoming orders, prioritizing processes for optimal performance.
  • Supported morning menu item preparation and ensured timely customer deliveries.
  • Delivered meals to designated school after completing morning preparations.
  • Provided A La Carte and special-order meals to 300 students and staff each day.
  • Conducted daily cleaning tasks to uphold cleanliness and safety protocols.

Education

Pharmacy Technician - undefined

REMINGTON COLLEGE
Fort Worth, Texas
05.2010

High School Diploma - undefined

OSCAR DEAN WYATT HIGH SCHOOL
Fort Worth, TX
05.2009

Skills

  • Healthcare software proficiency
  • Excel advanced capabilities
  • Verification of insurance benefits
  • Diagnosis analysis skills
  • Electronic document management
  • Student information systems access
  • Notary functions
  • Referral specialist expertise
  • Coding for prescriptions
  • Copayment collection processes
  • Multiline communication systems

Certification

•Business Communication Skills: Business Writing & Grammar


•Microsoft Excel - Excel from Beginner to Advanced

Timeline

Support Services Credentialist

FEDERATION OF STATE MEDICAL BOARDS
08.2019 - Current

Patient Care Coordinator

TEXAS HEALTH CARE PRIVIA MEDICAL
01.2016 - 05.2019

Office Specialist

DIABETES AND THYROID CENTER OF FORT WORTH
08.2013 - 01.2016

Certified Pharmacy Technician

WALGREENS PHARMACY
04.2011 - 09.2014

Counter Server

G TEXAS CATERING COMPANY
12.2010 - 05.2011

Pharmacy Technician - undefined

REMINGTON COLLEGE

High School Diploma - undefined

OSCAR DEAN WYATT HIGH SCHOOL

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