Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Williams-Bond

Madison,TN

Summary

Professional IT leader with a strong focus on team collaboration and driving results. Adaptable and experienced in managing IT infrastructure and leading cross-functional teams. Proven track record of successfully implementing technology solutions that improve operational efficiency. Demonstrates expertise in project management and strategic planning. Known for reliability and problem-solving in dynamic environments.

Overview

11
11
years of professional experience

Work History

Sr. IT Manager/Product Manager

State of Tennessee, Finance and Administration
06.2020 - Current

Summary: 1 of 5 positions statewide (2020) in STS. Tasked with supporting the Department of Health and Health Facilities Commission's operational and strategic goals, including self-sustaining business units generating > $30 million.


Product and Vendor Management:

  • Serving as Trusted Advisors to both business unit and agency leadership by assessing the ability of vendors to meet program business needs.
  • Liaising with clients to better understand business needs and current market landscape.
  • Cloud Migration: manage cloud migration of high-visibility and high-track applications; consult and advise business during new product acquisition or enhancements
  • Leading discussions for new product business case development, product research, and innovation efforts.
  • Establishing and Leading product vetting processes in collaboration with relevant program, IT, and security subject matter experts (SMEs).
  • Establishing product demos with vendors identified during research and discovery.
  • Collaborated with other agencies to help meet IT needs and properly integrate and secure systems.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Streamlined licensure product release cycles, employing agile project management techniques to accelerate time to production.
  • Managing the Agency/Vendor relationship for optimal product stability, which includes escalating product issues and concerns to Agency Procurement, Central Procurement Office (CPO), and Vendor Account Executives.
  • Led cross-functional teams to deliver high-quality deliverables on time and within budget constraints.
  • Fostered culture of innovation, encouraging team members to propose and pursue new ideas for technology enhancements.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Communicated effectively with team members to deliver updates on milestones and deadlines.


Contracts and Procurement:

  • During new product contract negotiation efforts, engaging vendor points of contact (POCs), Agency Leadership, legal, and procurement SMEs on behalf of the program
  • Providing 'forward-looks' into planned technology procurements for programs to inform procurement, Project Management Office, Security, etc. for planning and capacity management efforts.
  • Providing consultation in collaboration with procurement to inform business units on the contracting and procurement processes based on operational needs.
  • Reviewing contract requests for impacts to business units and Agency strategic goals.
  • Informing the development and creation of RFIs, RFPs, and SOWs.


Fiscal Responsibility:

  • Informing agency strategy and supporting fiscal responsibility by identifying cost-saving opportunities and supporting efforts to retire products with duplicate functionalities.
  • Directed planning and budgeting efforts.
  • Managed budget allocation and resource utilization to maximize marketing ROI.

Lead, Special Projects

State of Tennessee, TennCare
08.2019 - 06.2020

Summary: Supervision and consultation in a variety agency project (long- and short-range)phases: planning, monitoring, review, coordination, and analysis as mandated by the executive leadership team.

  • Lead for Organizational Change Management team, working with consultant partners to lead operational change and training for a 3+ year multi-year IT systems transformation initiative
  • Internal consultant for programs under the delivery systems transformation initiative, and Data Governance Council
  • Management and tracking of the agency's multi-year strategic plan, including quarterly reporting to the commissioner and governor's Consumer Focused Government (CFG) team

Product Manager, PMI Data Research Center (DRC)

Vanderbilt University Medical Center
07.2016 - 08.2019

Summary: Product Manager of the EHR product operations for the DRC (Vanderbilt, Google, the Broad Institute) component of the NIH's Precision Medicine Initiative's All of Us Research Program (AoURP). Role included implementation and maintenance of Health IT infrastructure, including a live EHR + data repositories with cross systems integration for over 30 healthcare systems), and management of direct reports (9) with responsibility for project operations and product development.

Data Science and Public Information and Relations:

  • Served as a consultant for NIH, Mayo Clinic, and and Healthcare partners as a Data Scientist and Public Information and Relations.
  • Organizer/Presenter of information, including Steering Committees, Project Teams, and national Workgroups, Federal Government, and Private-Sector Program Partners.
  • DRC representative for various consortium committees and lead calls aimed to inform the AoURP strategy and decision.

Product & Project Management:

  • Oversee lifecycle Product design/Evaluation to Implementation
  • Director of communication and triage efforts.
  • Developed high-level and detailed project plans, achieved buy in on task responsibilities and timelines from stakeholders.
  • Developed and communicated documentation, including project overview, scope, team structure, status reports, issues management reports, change control reports, meeting notes, etc. to team and executive members.
  • Defined and evaluated objectives, risks, success metrics, contingency plans
  • Coordinate both execution and monitoring/controlling phases of Project Implementation Process.
  • Consulted with Security stakeholders to uphold data integrity, security standards, and regulatory compliance. compliance with regulatory agencies.

Product Change Manager and Assistant QA Manager:

  • Coordinates development and approval of appropriate requirements and design documentation

Research Coordinator (Appointment)

Department of Veteran Affairs
04.2015 - 07.2017
  • Without Compensation research appointment, VA research operations
  • Center coordinator for research operations exceeding $20 million
  • Liaison responsible for credentialing, training, and network access for 30 employees
  • Executed implementation of the 10th VACS study site and study procedures
  • Coordinated procedures among 3 locations to meet time-sensitive mandates for employees
  • Developed process improvement measures across 10 locations
  • Directed national medical records collection and adjudication efforts across 10 study sites
  • Compliance with Institutional Review Board (IRB) regulations and documentation

Project Manager (CTRC II)

Vanderbilt University Medical Center
01.2016 - 06.2017

Summary: Supported with multiple NIH funded studies focused on Cardiovascular Medicine and epidemiological research of the Veterans' Aging Cohort (VACS) Study and assistance with team oversight in V-C3REATE Center.

  • Liaison for VA operations
  • Management of VA clinical site
  • Project management of adjudication procedures for cardiovascular disease events across 9 VACS sites and 17 investigators in the U.S.
  • Assisted Research Programs Mangers with operation oversight for 2 centers
  • Supervision of Research Coordinators and Analysts
  • Responsible for staff selection, implementation, and related HR processes
  • Management of physician and team training credentials/certifications/education requirements

Clinical/Translational Research Coordinator (CTRC)

Vanderbilt University Medical Center
04.2015 - 12.2015
  • Coordination of 4-year NIH funded R01 grants.
  • Maintained Institutional Review Board (IRB) compliance
  • Maintained strict adherence to ethical guidelines in all aspects of research coordination, ensuring study integrity and compliance with regulations.
  • Management of Physician Adjudication Team compliance: training, credentials, certification, and education requirements.
  • Prepared documents, reports, and presentations detailing results and conclusions.
  • Reviewed literature extensively to stay informed about industry trends and advancements in related fields of study.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Increased research efficiency by streamlining data collection and management processes.

Acting Team Lead, WEX, Inc.

Occupational Medical Consulting, LLC
05.2014 - 03.2015

Summary: Direct report to global Human Resources Management performing corporate healthcare and wellness consultation and multi-site program management.

  • Management of 2 locations (300+ employees) + remote employees
  • Enhanced corporate partnership with vendors
  • Assessed international population needs; implemented health and wellness programs/activities
  • Consulted with global HR partners on program planning and direction
  • Verified benefit requirements and communication with insurance provider
  • Supervised fitness center operations
  • Facilitated communication concerning contracts and responsibilities
  • Planned multi-site immunization event
  • Implemented corporate tobacco cessation initiatives and training for a tobacco free workplace transition

Education

Master of Science - Public Health (Planning, Policy, & Administration)

University of Tennessee
Knoxville, TN
08-2011

Skills

  • Product Management – 7 years
  • Project Management and Compliance – 12 years
  • Training and Professional Presentations – 13 years
  • Process and Quality Improvement – 12 years
  • IT & Cross Systems Support Integration – 10years
  • Data Science & Analytics – 10 years
  • Corporate & Healthcare consulting – 10 years
  • Administration and Strategic Planning – 16 years
  • Finance & Contracts Management – 8 years
  • Budget and Gap Analysis – 8 years
  • Vendor Management – 7 years
  • Cloud - based applications and databases – 7 years
  • Trainings: 5S Lean, Project Management, Conflict Mediation, QPR Emergency Response
  • Others: Verbal and written communication, Public Speaking and Presentations, Documentation Management Microsoft Office, Access, & Adobe

Timeline

Sr. IT Manager/Product Manager

State of Tennessee, Finance and Administration
06.2020 - Current

Lead, Special Projects

State of Tennessee, TennCare
08.2019 - 06.2020

Product Manager, PMI Data Research Center (DRC)

Vanderbilt University Medical Center
07.2016 - 08.2019

Project Manager (CTRC II)

Vanderbilt University Medical Center
01.2016 - 06.2017

Clinical/Translational Research Coordinator (CTRC)

Vanderbilt University Medical Center
04.2015 - 12.2015

Research Coordinator (Appointment)

Department of Veteran Affairs
04.2015 - 07.2017

Acting Team Lead, WEX, Inc.

Occupational Medical Consulting, LLC
05.2014 - 03.2015

Master of Science - Public Health (Planning, Policy, & Administration)

University of Tennessee
Ashley Williams-Bond