Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Ashley Wilson

Valley Grande,AL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Volunteer

  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Gained knowledge and experience working with children in educational setting.
  • Exhibited excellent communications and customer service relations skills.
  • Developed strong interpersonal communication skills to promote relationship building with internal and external customers.

Teacher's Assistant

  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Supported student learning objectives through personalized and small group assistance.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.

Fresh Food Associate

Walmart
Selma, AL
07.2015 - 07.2020
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
  • Developed knowledge about products and sales items to answer shoppers' questions.
  • Used knives, hand-held peelers and choppers to cut, trim and wrap produce for individual sale.
  • Verified deliveries against invoices to complete shortage and overage reports.
  • Referred to established price lists to stamp and attach price tags on merchandise.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Selma High School
Selma, AL
05.2013

Skills

  • Answering Phones
  • Fundraising Events
  • Adaptability and Dependability
  • Clerical Support
  • Community Service
  • MS Office
  • Verbal and Written Communication
  • Material Handling
  • Attention to Detail

Timeline

Fresh Food Associate

Walmart
07.2015 - 07.2020

Volunteer

Teacher's Assistant

High School Diploma -

Selma High School

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Ashley Wilson