ASHLEY WILSON
Converse,TX
Summary
Accomplished education leader with years of experience driving excellence in curriculum development, instructional design, and remote learning. Proven track record in spearheading innovative curriculum strategies that enhance student engagement and learning outcomes across diverse educational settings. Adept at leading cross-functional teams, conducting comprehensive needs assessments, and utilizing data-driven insights to continuously improve educational programs. Skilled in leveraging cutting-edge educational technology with different Learning Management Systems and tools to create effective and scalable remote learning environments. Committed to fostering a culture of continuous improvement, collaboration, and academic success.
Overview
11
11
years of professional experience
Work History
Curriculum Development Manager
JBSA-Fort Sam Houston
06.2022 - 06.2024
- Leveraged data-driven insights to assess and enhance online curriculum effectiveness, making adjustments based on student feedback, instructor feedback and performance metrics.
- Spearheaded the design and implementation of innovative curriculum strategies, resulting in a 20% improvement in student engagement and learning outcomes
- Collaborated with stakeholders to conduct thorough needs assessments, ensuring the development of relevant and impactful online learning content
- Utilized a military LMS called TTMS/ICIS to input Medical Readiness curriculum data for the Air Force
- Completed two validations of curriculum for the Ground Surgical Team and Oral Hygiene Course, improving the accuracy and relevance of training materials.
NCOIC, Command Support Staff
United States Air Force- McGuire AFB
02.2022 - 06.2022
- Coordinated onboarding and offboarding processes for all personnel within the healthcare facility, and efficiently managed employee evaluations and recognition programs in collaboration with the Human Resources department.
- Led the substance abuse prevention program for the healthcare organization, promoting a drug-free workplace and ensuring compliance with all relevant policies.
- Performed audits and maintained accurate records for controlled substances inventory, ensuring regulatory compliance and integrity of the inventory process.
NCOIC, Flight Medicine Office Manager
United States Air Force- McGuire AFB
08.2019 - 02.2022
- Delivered exceptional front desk services for all personnel on flight status, ensuring seamless coordination of care within the specialized aviation medicine department.
- Facilitated patient communication by accurately routing telephone consultations to the appropriate healthcare provider, nurse, or medical technician, ensuring timely and effective patient care.
- Oversaw and managed the base-wide Personal Reliability and Use of Force Program, ensuring compliance with safety protocols and maintaining high standards of accountability and reliability within the team.
- Conducted detailed reviews of personnel records to assess flight status eligibility, coordinating and scheduling annual hearing tests and flight physicals to ensure mission readiness.
Family Health Admin technician
United States Air Force- Hickam AFB
08.2018 - 01.2019
- Delivered front desk support and managed appointment scheduling for the Family Health, Women’s Health, and Behavioral Health Clinics, ensuring efficient operation of provider schedules and accurate electronic filing of medical documents.
- Reviewed and scheduled Behavioral Health referrals for the Behavioral Physician, including verifying insurance details with Third Party Insurances for reimbursement purposes.
- Handled telephone consultations from patients, directing inquiries to the appropriate provider, nurse, or medical technician for prompt follow-up.
- Conducted Basic Life Support (BLS) and HeartSaver training sessions as an Instructor/Educator for military and civilian personnel at Joint Base, delivering comprehensive instruction on emergency response techniques and ensuring certification compliance.
Aeromedical evacuation technician
United States Air Force- Hickam AFB
08.2016 - 08.2018
- Delivered en route patient care for military members, dependents, and veterans through Aeromedical Evacuation for the West Pacific region at Tripler Army Medical Center, ensuring high-quality care during transportation.
- Managed Air Force budgeting by transitioning patient lodging from costly hotels to free military accommodations, resulting in savings of over $500,000 within eight months for Air Force.
- Utilized and operated various medical systems to ensure accurate and effective treatment for Marines, Sailors, Soldiers, and Airmen, while also serving as a BLS/HeartSaver AED Instructor.
- Trained personnel in the use of Trac2es software, providing in-depth instruction and support to ensure effective management of patient tracking and medical logistics.
Pediatric Administration Technician
United States Air Force- Nellis AFB
01.2014 - 07.2016
- Administered front desk operations and appointment scheduling for the Pediatric Clinic, efficiently coordinating provider schedules and managing a comprehensive system of scheduling templates. Implemented rigorous quality control measures and consistently upholding high standards for data accuracy and confidentiality.
- Shadowed and supported pediatricians in conducting special investigations for cases involving physical harm or sexual abuse of children, contributing to thorough and compassionate care.
- Maintained certifications in Advanced Cardiovascular Life Support (ACLS), Neonatal Resuscitation Program (NRP), and Pediatric Advanced Life Support (PALS), while also serving as a Basic Life Support (BLS) Instructor, providing expert training in life-saving techniques.
Release of Information Technician
United States Air Force- Nellis AFB
05.2013 - 01.2014
- Conducted thorough reviews of medical records and facilitated the release of these records to Air Force members and their dependents in preparation for retirement or separation, ensuring accuracy and compliance with regulatory requirements and HIPAA.
- Disseminated critical laboratory results and medical information to the Office of Special Investigations, supporting investigations related to crime cases within the Air Force by providing timely and precise data.
- Collaborated with Veterans Affairs representatives to assist active duty members in filing benefits claims, including compiling and submitting necessary medical records as part of the retirement or separation process.
Education
MASTERS, Education - Curriculum and Instruction
Trident University International
Cypress, CA05.2024
Bachelors - Psychology
Ashford University
07.2017
Associates - Health Services Management
Community college of the air force
01.2017
Associates - Physical Education, Sports Management
Vincennes University
05.2012
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Cross-Functional Teamwork
- Schedule Preparation
- Expense Tracking
- Teamwork and Collaboration
- Effective Communication
References
Available upon request
Timeline
Curriculum Development Manager
JBSA-Fort Sam Houston
06.2022 - 06.2024
NCOIC, Command Support Staff
United States Air Force- McGuire AFB
02.2022 - 06.2022
NCOIC, Flight Medicine Office Manager
United States Air Force- McGuire AFB
08.2019 - 02.2022
Family Health Admin technician
United States Air Force- Hickam AFB
08.2018 - 01.2019
Aeromedical evacuation technician
United States Air Force- Hickam AFB
08.2016 - 08.2018
Pediatric Administration Technician
United States Air Force- Nellis AFB
01.2014 - 07.2016
Release of Information Technician
United States Air Force- Nellis AFB
05.2013 - 01.2014
MASTERS, Education - Curriculum and Instruction
Trident University International
Bachelors - Psychology
Ashford University
Associates - Health Services Management
Community college of the air force
Associates - Physical Education, Sports Management
Vincennes University
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