Conduct thorough property tours, both virtual and in-person, to effectively showcase features and benefits to prospective tenants
Facilitate lease agreements by addressing potential concerns and ensuring precise completion of all necessary documentation
Coordinate property maintenance and repair schedules, while maintaining accurate and up-to-date records through proficient data entry and verification
Care Coordinator
Sentara Healthcare
Richmond, VA
12.2021 - 06.2023
Conducted comprehensive assessments and maintained accurate documentation of patient care using specialized medical software
Developed and executed personalized care plans for an extensive patient base, leading to measurable improvements in patient satisfaction
Optimized scheduling and follow-up systems for a consortium of healthcare providers, resulting in a 25% increase in operational efficiency and a 30% boost in patient satisfaction metrics
Assistant Property Manager
Levco Management, LLC
Richmond, VA
09.2020 - 10.2021
Managed comprehensive record-keeping for multiple property transactions, ensuring meticulous tracking of rent payments and tenancy changes
Negotiated contracts with approximately 10 to 12 new residents monthly, maintaining strong occupancy rates through effective promotion strategies
Addressed and resolved tenant issues, leveraging advanced communication skills to foster positive relations and maintain a harmonious living environment
Assistant Property Manager
Wilton Capital Management Services, LLC.
Henrico, VA
06.2017 - 10.2019
Facilitated the management of a large portfolio of residential units, ensuring timely maintenance and quality living conditions for tenants
Streamlined coordination for a team of maintenance personnel, optimizing their response to service requests and enhancing resident satisfaction
Oversaw rental application procedures and maintained occupancy rates at or above industry standards through effective use of property management software
Leasing Agent/Assistant Property Manager
Better Housing Coalition
Richmond, VA
09.2015 - 06.2017
Managed compliance for multiple housing programs by conducting regular audits, property inspections, and ensuring accurate and timely reporting
Directed daily operations, including maintenance and tenant relations, to uphold quality service standards in the absence of the Property Manager
Accelerated unit turnover by conducting prompt inspections, resulting in vacancies being prepared for new tenants within 5-7 days