Ashley Wilson
Reno,NV
Summary
I am a highly-motivated individual that works well in an adaptable environment. I am willing to take on new challenges, and job roles within the company and expanding my knowledge with different roles. I am a quick learner, and I work well with a team and individually. I have skills with microsoft, customer service, manufacturing operating systems, operating heavy machinery equipment, data logging, audits, cash handling and fixing machines back to an operating state. I add value to a company with my hard work ethic, communication skills, keen eye to detail and positive energy.
Overview
8
8
years of professional experience
Work History
Ramp/Customer Service Agent
Horizon Air
09.2024 - Current
- Guide aircraft into and out of parking positions using hand signals.
- Load and unloaded aircrafts with baggage, cargo, and mail safely and timely and efficiently.
- Conducted daily safety inspections of ramps, runways, equipment, and aircraft ensuring no debris or foreign objects on the ramp are present before takeoff.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
- Ensure proper weight balance on aircrafts.
- Assist passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Production Associate
Tesla gigafactory
05.2023 - 08.2024
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Recorded inspection results after production runs.
- Kept operations area neat and organized.
- Participated in training sessions to enhance skills and knowledge.
- Monitored production line, watching for pile-ups or jams.
- Prepared materials for assembly work to keep workflows running smoothly.
- Took on additional shifts during peak work periods to keep projects on schedule.
Pharmacy Technician
Walmart
09.2022 - 04.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Confirmed validity of prescriptions, patient data and drug side effects.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Flagged patients profiles for potential side effects and allergies to prescribed medications.
- Maintained daily, monthly cycle counts on medications.
- Prepared prescription transfers to other pharmacies.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Received written prescriptions and refill requests from patients, taking steps to verify all information is correct.
Machine Operator
Panasonic Energy of North America
05.2018 - 12.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Read all SDS' and possess thorough knowledge of battery making and the assembly process
- Operate and maintain the various machines on the production line
- Identify problems and assist in minor troubleshooting
- Maintain the flow and refill of consumable materials to production floor
- Assist Maintenance Technicians in preventative maintenance procedures such as lubricating, fixing faults in machinery
- Perform continuous image inspections and visual quality checks of the products to ensure standards are met.
Sales Associate
T-Mobile
10.2016 - 05.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage with customers, and promote merchandise.
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Rogers
Newport, RI06-2012
Some College (No Degree) -
Los Medanos College
Pittsburg, CASkills
- Customer service
- Data entry
- Great communication skills
- Problem resolution
- Multitasking and organization
- Preventive Maintenance
- Troubleshooting skills
- Tool operation
- Hoist Operations
- Lockout and tagout procedures
- Product Inspection
- Active listening
Timeline
Ramp/Customer Service Agent
Horizon Air
09.2024 - Current
Production Associate
Tesla gigafactory
05.2023 - 08.2024
Pharmacy Technician
Walmart
09.2022 - 04.2023
Machine Operator
Panasonic Energy of North America
05.2018 - 12.2019
Sales Associate
T-Mobile
10.2016 - 05.2018
High School Diploma -
Rogers
Some College (No Degree) -
Los Medanos College
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