Ashley Wilson
El Dorado,AR
Summary
Dynamic and results-driven professional with experience at Down South Logistics, excelling in customer service and data entry. Recognized for exceptional problem-solving abilities and effective team collaboration, I consistently achieved operational efficiency and enhanced client satisfaction. Proficient in office administration and scheduling coordination, I thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Dispatcher Office Assistant
Down South Logistics
El Dorado , AR
05.2021 - 02.2024
- Monitored radio communications between drivers, supervisors and dispatchers.
- Coordinated meetings between dispatchers, drivers and supervisors regarding operational changes or updates.
- Organized and maintained filing systems for documents related to the dispatch office.
- Updated driver profiles with current contact information and certifications.
- Verified accuracy of orders prior to dispatch by double-checking all relevant details.
- Processed invoices for payment from vendors supplying goods or services to the dispatch office.
- Provided customer service support to clients seeking assistance with transportation services.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Entered data into computer systems to track dispatched items.
- Scheduled appointments for vehicle inspections, repairs or servicing as needed by dispatchers.
- Handled incoming calls and directed callers to appropriate department or employee.
Store Manager Candidate
Dollar General
El Dorado , AR
11.2018 - 09.2022
- Served as a mentor for junior team members by providing feedback on their work performance.
- Performed quarterly performance reviews of all staff members.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems
- Handling money transfer's to and from the bank
- Also have much more experience
Education
High School Diploma -
Smart School Online
Arizona City, AZ04-2025
Skills
- Customer service
- Data entry
- Office administration
- Inventory management
- Time management
- Team collaboration
- Problem solving
- Scheduling coordination
- Scheduling appointments
- Typing speed
- Workflow management
- Interpersonal communication
- Travel arrangements
- Database maintenance
- Multi-line phone proficiency
- Multitasking Abilities
- Goal setting
- Word processing
- Typing 50 wpm
Timeline
Dispatcher Office Assistant
Down South Logistics
05.2021 - 02.2024
Store Manager Candidate
Dollar General
11.2018 - 09.2022
High School Diploma -
Smart School Online
Similar Profiles
ARTURO DE LA OARTURO DE LA O
General Manager at South Central Logistics / Exel Logistics LLCGeneral Manager at South Central Logistics / Exel Logistics LLC
MICHELE DUNFORD-SMITHMICHELE DUNFORD-SMITH
Lead RN-South Florida Logistics Center at HCA Healthcare South Florida Logistics CenterLead RN-South Florida Logistics Center at HCA Healthcare South Florida Logistics Center
Manhong HanManhong Han
Warehouse Assistant at Coupang Logistics Centre, South KoreaWarehouse Assistant at Coupang Logistics Centre, South Korea
NICHOLAS SORRELLSNICHOLAS SORRELLS
Sales Support Specialist at Tencarva Machinery CompanySales Support Specialist at Tencarva Machinery Company
Dawson BiggersDawson Biggers
Heavy Equipment Supervisor/Operator at United States Marine CorpsHeavy Equipment Supervisor/Operator at United States Marine Corps