Ashley Wilson
Vandalia,IL
Overview
15
15
years of professional experience
1
1
Certification
Work History
After-School Teacher/Day Camp Teacher
Vandalia Performing Arts Center
Vandalia, IL
08.2020 - 11.2021
- Developed and implemented engaging art activities for diverse groups of children, fostering creativity and self-expression.
- Oversaw students during after-school programs, ensuring adherence to safety protocols and promoting a secure learning environment.
- Managed a group of 15-20 children in an after-school program, facilitating activities that encouraged teamwork and social skills.
- Assisted students in completing homework assignments and projects.
- Supervised camper interactions, ensuring a safe and supportive environment.
Secretary/Teachers Aide
Vandalia Christian Academy
Vandalia, Illinois
03.2019 - 05.2020
- Managed daily office operations and maintained organized filing systems.
- Communicated effectively with parents, students, and staff to address inquiries.
- Managed incoming correspondence, including emails, phone calls, and messages, ensuring timely responses.
- Maintained filing systems for confidential documents.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Supported lead teachers with classroom management and instructional tasks, enhancing learning environment.
- Facilitated small group activities to enhance student engagement.
- Monitored student progress and provided feedback to educators.
- Supervised children during activities, fostering engagement and promoting positive interactions.
- Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
Loan Servicing Specialist
Midland States Bank
Effingham, Illinois
11.2010 - 11.2014
- Assisted in maintaining compliance with regulatory requirements and standards.
- Coordinated with underwriting teams to facilitate loan closings.
- Updated loan servicing systems with accurate borrower data and changes.
- Identified process improvements to enhance efficiency in loan servicing operations.
- Monitored loans to verify adequate and current insurance coverage.
- Attended training sessions and workshops related to mortgage banking regulations and best practices.
- Processed loan modifications upon request from borrowers or lenders.
- Prepared and typed loan applications, closing documents or legal documents using computers.
Teller/Loan Servicing
Community First Bank of the Heartland
Mt. Vernon, Illinois
06.2006 - 10.2010
- Processed customer transactions accurately and efficiently.
- Maintained cash drawer integrity and balanced daily transactions.
- Handled customer complaints professionally and resolved issues promptly.
- Conducted routine audits to ensure compliance with bank policies.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
- Verified customers' identification to ensure compliance with laws and regulations.
- Developed and maintained standard operating procedures for departmental processes.
- Assisted management with developing new policies, procedures and controls related to loan servicing activities.
- Collaborated with internal departments such as Loan Servicing, Collections, Default Counseling and Loss Mitigation teams.
- Provided support to business banking lending teams with loan origination activities.
- Performed post-closing audits on completed loans ensuring all appropriate documentation is present in the file.
- Maintained an organized filing system for all closed loan files.
Education
Associate of Science - Business
Rend Lake College
Ina, IL05-2009
Skills
- Activity planning
- Classroom management
- Homework assistance
- Student supervision
- Safety protocols
- Parent communication
Certification
- Paraprofessional License-State of Illinois
Timeline
After-School Teacher/Day Camp Teacher
Vandalia Performing Arts Center
08.2020 - 11.2021
Secretary/Teachers Aide
Vandalia Christian Academy
03.2019 - 05.2020
Loan Servicing Specialist
Midland States Bank
11.2010 - 11.2014
Teller/Loan Servicing
Community First Bank of the Heartland
06.2006 - 10.2010
Associate of Science - Business
Rend Lake College