Proven Customer Service Specialist, adept in conflict resolution and customer relations. Excelled in leveraging critical thinking and Microsoft Excel skills to enhance client satisfaction and streamline payment processes. Demonstrated ability to exceed performance targets by building lasting relationships and efficiently resolving complaints, ensuring a seamless customer experience.
contacts people or businesses who owe money to a company and works to recover the debt. negotiate payment plans, set up automatic payments.
Answers inbound calls from members and providers for the Health Plan. by clarifying desired information; researching, locating, and providing information.
Greeting customers, taking food and beverage orders, delivering meals promptly, providing attentive customer service, managing table turnover, processing payments, ensuring customer satisfaction, and maintaining a clean dining area.