Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Wilt

APPOMATTOX,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Farm Store Manager/Small Business Owner

Wilt Family Farms LLC
08.2016 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Bus Driver

Loudoun County Public Schools
09.2014 - 06.2016
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Farm Hand

Mabe Family Farm
01.2004 - 07.2015
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.
  • Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
  • Performed regular maintenance to keep farm equipment in safe working order.
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Prepared and administered vaccinations and medications to animals.
  • Supervised work activities of farm laborers and provided instruction and guidance.
  • Promoted animal safety and health by providing proper nutrition, housing and medical care.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Rotated animals between grazing areas to provide enough access to food.
  • Trained part-time help in livestock care and ranch operations.

Education

High School Diploma -

Loudoun County High School
Leesburg, VA
06.2004

Skills

  • Hourly Shift Management
  • Store Merchandising
  • Shift Scheduling
  • POS Systems
  • Supply Ordering
  • Team Development
  • Retail Inventory Management
  • Employee Training
  • Customer Service Management
  • Payroll Management
  • Customer Service
  • Flexible Schedule

Timeline

Farm Store Manager/Small Business Owner

Wilt Family Farms LLC
08.2016 - Current

Bus Driver

Loudoun County Public Schools
09.2014 - 06.2016

Farm Hand

Mabe Family Farm
01.2004 - 07.2015

High School Diploma -

Loudoun County High School

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Ashley Wilt