Compassionate and detail-oriented medical professional with over four years of experience in diverse healthcare settings. Proficient in patient assessment, administrative support, and clinical procedures, with a strong focus on delivering exceptional patient care. Bilingual and HIPAA compliant, with demonstrated skills in EMR systems (Athena Healthcare, Epic). Adept at managing high call volumes, coordinating appointments, and maintaining accurate medical records. Committed to fostering a positive patient experience and supporting team collaboration in fast-paced environments.
- Perform a variety of administrative and clerical tasks, including answering high call volumes.
- Schedule appointments for well checks, sick visits, and behavioral therapy.
- Scan and document medical records to ensure patient charts are accurate and compliant with guidelines.
- Check in patients, collect copays, and verify insurance information.
- Complete prior authorizations as needed for patient visits.
- Managed medical administrative duties, including answering high call volumes.
- Maintained office and clinical supplies, overseeing inventory in exam rooms.
- Recorded patients' medical histories and vital statistics in the EMR system.
- Assisted physicians in scribing visits and documenting patient information.
- Performed clinical tasks such as specimen collection, patient injections, and conducting clinical tests.
- Obtained pre-authorization for referrals as required by individual insurance companies.