Ashley Withers
United States Post Office
Richmond,KY
6
years of professional experience
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organization skills. Motivated to learn, grow and excel.
Work History
Clerk
1 Year 1 Month- Processed incoming and outgoing mail efficiently to meet daily operational goals.
- Assisted customers with inquiries, providing excellent service and accurate information.
- Operated postal equipment, including sorting machines and scales, ensuring proper functionality.
- Maintained inventory of mailing supplies, ensuring readiness for customer needs.
Medical Secretary
2 Years 10 Months- Liaison between different internal departments, physician practices, hospitals/facilities, and patients.
- Checking patient's out after seeing physician.
- Schedule upcoming appointments, laboratory tests, imaging studies, and other procedures as requested by the physician.
- Answering 50+ phone calls, responding to emails, faxing, handle mail, scanning patient paperwork, and assisting with patient care when needed,
- Organize and maintain physician schedule.
Consumer Relations/Customer Service Representative
2 Years 3 Months- Recorded consumer complaints and concerns through CRM system and resolve consumer inquires.
- Courteous and calm always, even during intense consumer displeasure.
- Communicated with internal departments to resolve consumer and/or customer complaints.
- Memorized entire line of company products to ensure the consumer gets the correct information at a timely manner.
- Processed internal data on live orders into Oracle system and communicated those changes to the customer while meeting deadlines.
Education
Skills
Dependable
reliable and have a willingness to learn
Coordination
Excellent people skills
strong communication
Team-Oriented and Cooperative
Time Management
POS System
EHR
and Ordering platforms
Upbeat and Positive Personality
Problem-solving abilities
Timeline
Clerk
United States Post Office
07.2025 - CurrentRead More
Medical Secretary
OrthoNeuro
09.2022 - 07.2025Read More
Consumer Relations/Customer Service Representative
Bob Evans Foods
06.2020 - 09.2022Read More
The Ohio State University
Read More
Watkins Memorial High School
Read More