Ashley Wolff
Columbus,WI
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
12
12
years of professional experience
Work History
Registered Nurse
Rogers Behavioral Health
11.2021 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
Registered Nurse
Mercyhealth Hospital and Trauma Center
04.2021 - 10.2021
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Organized and managed care of patients undergoing various therapies and procedures.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Hostess, Waitress, Bartender
Linda's Lookout Inc
06.2011 - 05.2021
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Certified Nursing Assistant
Angel's Loving Care
04.2017 - 06.2019
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Delivered high level of care to every patient.
Customer Sales Lead/Operations Lead
Bath and Body Works, Limited Brands
11.2013 - 11.2018
- Consulted with customers regarding needs and addressed concerns.
- Performed ongoing staffing level evaluations to facilitate adequate staffing to complete sales and customer service functions.
- Coached and mentored staff to facilitate achievement of individual and group goals.
Caregiver
Shorehaven, Caregiver
04.2015 - 05.2016
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
Education
Bachelor of Science - Nursing
Herzing University
Brookfield, WI12.2020
High School Diploma -
Lake Mills High School
Lake Mills, WI06.2012
Skills
- Nursing Plan Development and Modification
- Patient Management
- Medical assessment
- Patient education and counseling
- Emotional awareness
- Culturally sensitive
- Critical Thinking
- Crisis Resolution
- Patient and Family Advocacy
References
Jamie Shaver
House Supervisor, Rogers Behavioral Health
414-294-8866
jamie.shaver@rogersbh.org
Megan Tinsley
Professor of Nursing, Herzing University
262-994-0980
mtinsley@herzing.edu
Sue Pooler
Resident Service Coordinator, Shorehaven
920-988-1045
spooler@lho.org
Timeline
Registered Nurse
Rogers Behavioral Health
11.2021 - Current
Registered Nurse
Mercyhealth Hospital and Trauma Center
04.2021 - 10.2021
Certified Nursing Assistant
Angel's Loving Care
04.2017 - 06.2019
Caregiver
Shorehaven, Caregiver
04.2015 - 05.2016
Customer Sales Lead/Operations Lead
Bath and Body Works, Limited Brands
11.2013 - 11.2018
Hostess, Waitress, Bartender
Linda's Lookout Inc
06.2011 - 05.2021
Bachelor of Science - Nursing
Herzing University
High School Diploma -
Lake Mills High School