Ashley Woods
Garland
Summary
Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Manager Refractive Practice
UT Southwestern Medical Center
06.2009 - Current
- Successfully implemented a project given by the chairman for the LCVC to have clinical operations to increase productivity.
- Successfully increased LCVC productivity by 60%promoting and supporting continuous improvement and quality outcomes.
- Successfully adapted to a new technology, the LAL.
- Developed a breakthrough workflow and process for LAL technology to achieve continuous improvement and patient quality outcomes.
- Led change management initiatives to drive organizational transformation by increasing utilization of EPIC use by 90% promoting and supporting continuous improvement and quality outcomes without compromising employee morale or productivity levels.
- Marketed a new technology (FS200) to improve physician and patient experience along with outcomes.
- Achieved buy-in from the community and faculty physicians in adopting (FS200) technology.
- Assured the LCVC team meets all current and future clinical business challenges by having a fully developed staff.
- Mentoring, coaching, and training faculty, community physicians, fellow physicians, and staff on refractive best practices, clinical workflow, and equipment.
- Management of quality control oversight of individual surgeon's performance for refractive best practices including surgeries to ensure safe and effective patient outcomes.
- Responsible for reporting any area of concern regarding the competency of individual surgeons to the director and Chair of Ophthalmology for further action
- Responsible for interviewing applicants, hiring, disciplinary actions, and termination of employees
- Completes annual performance reviews, recommends merit increases, and completes performance appraisals for staff.
- Responsible for organizing operational clinical processes by executing an effective system of internal controls to ensure adherence to policies and procedures.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and circle of safety ensuring a safe environment for all stakeholders.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained and supported the development of two existing employees to maximize team agility and performance by enhancing the individual skills and abilities of refractive technicians and best practices.
- Communicated clearly with employees and stakeholders to keep everyone on the same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Adjunct Professor
Tarrant County College
06.2022 - Current
- Directed teaching classes based on varied schedules and modalities as assigned by the director.
- Responsible for accommodating diverse students’ needs and external stakeholder’s expectations of the college.
- Collaborate regularly with students and college officials, including responding to emails, calls, and requests for meetings
- Develop activities to enhance subject matter expertise, skills in various modes of instruction, and learning knowledge.
- Directs and maintains an active classroom environment conducive to student learning and success.
- Maintains students’ attendance records weekly and certifies student’s enrollment by the established deadline.
- Evaluates student performance and learning by discipline and department standards.
- Direct regular and timely evaluation feedback to students, and post-grads in the learning management system weekly, and submit final grades by the established deadline.
- Built relationships with students, mentoring on personal, professional, and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Boosted class participation rates by fostering a positive and collaborative learning environment.
- Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
- Used a variety of learning modalities and support materials to facilitate the learning process and accentuate presentations.
- Developed curriculum standards, lesson plans, and syllabi.
- Used exams, quizzes, and assignments to assess student comprehension.
- Optimized assessment processes by designing rubrics that communicated expectations for various assignments.
- Increased student retention by providing individualized support and tailored feedback on assignments.
Education
Masters in Science for Leadership (MSL) -
Grand Canyon University
Phoenix, AZ11.2022
Bachelors in Science for Healthcare Administration (BHA) -
Grand Canyon University
Phoenix, AZ04.2021
Skills
- Leadership
- Empathy
- Emotional intelligence
- Coaching
- Relationship driven
- Decision making
- Innovative thinking
- Circle of Safety
- Online Teaching
- Curriculum Creation
- Innovative Teaching
- Classroom Management
Awards Recognition
- Aspiring Leaders Program Cohort February 2024
- Alpha Chi National College Honor Society July 2020.
- The Meritorious Service Award April 2019
Civic Activity
Member of Women’s Business Resource Group (WBRG) Mentorship Program at UT Southwestern Medical Center
Knowledge Skills Abilities
- Knowledgeable in various leadership styles with a philosophical belief to serve.
- Knowledgeable in coaching & mentoring.
- Knowledgeable in emotional intelligence, self-awareness & empathy.
- Knowledgeable in organizational development strategies.
- Skilled in communicating & using several different communication techniques.
- Skilled with innovation & collaboration.
- Skilled in creating a circle of safety.
- Ability to build trust and give trust.
- Ability to actively listen.
- Adaptable to varying work environments.
Publications
- Leadership & Organization: https://1drv.ms/p/s!AhwcNparHOUpim6ClMIzvPhHZoO5?e=vYatEG
- Coaching, Mentoring, and Leadership Development: https://1drv.ms/w/s!AhwcNparHOUpjm8AOoBGDixj4h1W?e=erHPIj
- Leadership & Innovation: https://1drv.ms/p/s!AhwcNparHOUpjR9m5iF8ib-2yVvM?e=JFGE81
References
Professional and personal references are available upon request.
Timeline
Adjunct Professor
Tarrant County College
06.2022 - Current
Manager Refractive Practice
UT Southwestern Medical Center
06.2009 - Current
Masters in Science for Leadership (MSL) -
Grand Canyon University
Bachelors in Science for Healthcare Administration (BHA) -
Grand Canyon University