Ashley Woodthorp
Chicago,Illinois
Summary
Experienced professional with managerial, detail oriented, and executive level assistance with a strong background in scheduling and operations management. Successfully managed large teams, ensuring seamless operations and timely project completion. Proven track record of coordinating complex schedules in dynamic environments between clients and team members. Expertise in conflict resolution and communication enhances team productivity and results in high levels of client satisfaction.
Overview
17
17
years of professional experience
Work History
Scheduling Manager / Relocation Specialist
Compass
01.2020 - Current
- Creating all listing paperwork and contract documents required for clients looking to rent, sell, or purchase a home
- Uploading paperwork to database to maintain compliance
- Handling coordinating, correspondence and confirming all showing requests that come in on over 200 listings per year
- Schedule coordinator for a team of 14 people
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
- Performed administrative duties such as filing confidential documents, answering telephones, and responding to emails.
Licensed Real Estate Agent
My Town Realty Group
06.2016 - 01.2020
- Research requirements of clients looking to rent, sell, or purchase a home
- Schedule and take client on tour of applicable listings within their criteria and timeframe available
- Help create and guide clients through any documentation for that deal to go through
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
Legal Assistant/Paralegal
Popowski Law Firm
01.2014 - 05.2016
- Address, create, and keep track of correspondence to clients
- Update Billing through Timeslips and Quickbooks
- Create files, organize, and keep files up to date
- Reconcile, make deposits, and write checks from Operating and Trust Accounts
- Create letters and pleadings as assigned
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Office Assistant and Case Manager
Casino Law Group
09.2011 - 06.2013
- Address, create, and keep track of mailed out daily advertisements
- Start claims, collect medical records, and write narratives of injury occurrence
- Constant customer service to new and existing clients
- Negotiate medical bills and healthcare liens before distributing settlement funds
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Office Manager
Wicker Pet
09.2008 - 04.2010
- Handled business of day to day operations
- Created weekly and monthly invoicing, tracking, and payments in Quickbooks
- Redecorated front and back play areas to target audience
- Quadrupled net sales during time there
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Bachelors of Science - Business Administration, Entrepreneurship
Northern Michigan University
Marquette, MI05.2008
Skills
- Analytical Problem Solving
- Collaborative Team Member
- Independent Thinker
- Service Excellence
- Proficient in Microsoft Office
- Skilled in QuickBooks Financial Management
- Certified Real Estate Broker in Illinois
- Contract management
- Compliance tracking
- Data entry
- Client relations
Timeline
Scheduling Manager / Relocation Specialist
Compass
01.2020 - Current
Licensed Real Estate Agent
My Town Realty Group
06.2016 - 01.2020
Legal Assistant/Paralegal
Popowski Law Firm
01.2014 - 05.2016
Office Assistant and Case Manager
Casino Law Group
09.2011 - 06.2013
Office Manager
Wicker Pet
09.2008 - 04.2010
Bachelors of Science - Business Administration, Entrepreneurship
Northern Michigan University
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