Ashley Woodward
Danville ,Kentucky
Summary
Dynamic Administrative Assistant with proven expertise at Kentucky Community & Technical College, excelling in customer service and effective communication. Recognized for enhancing team collaboration and maintaining confidentiality while managing office operations. Skilled in scheduling and record keeping, ensuring efficient workflows and superior support in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Administrative Assistant/Work Study
Kentucky Community & Technical College
Danville, Kentucky
01.2025 - Current
- Supported team communication through email and internal messaging systems.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Greeted visitors and provided general information about the company.
- Handled incoming calls and directed callers to appropriate department or employee.
Machine Operator Technician
Bruss North America
Russell Springs , KY
10.2022 - 02.2023
- Operated machinery to produce components for automotive applications.
- Monitored equipment performance and reported issues to management.
- Maintained safety protocols while handling heavy machinery and tools.
- Conducted quality checks on finished products to ensure compliance.
- Assisted in training new machine operators on equipment usage.
- Collaborated with team members to optimize production workflows.
- Maintained a safe work environment by adhering to safety procedures and regulations.
- Participated in routine maintenance of machines to minimize downtime.
- Communicated with supervisors about any changes that need to be made during production runs.
- Trained new employees on how to use machinery properly for their own safety.
- Loaded materials into machines ensuring proper positioning of material in relation to the tooling used.
- Recorded data on daily production sheets accurately detailing number of items produced each day.
- Performed minor maintenance such as lubricating moving parts on machinery.
- Identified defective parts from the production line by conducting visual inspections during operation of equipment.
- Inspected parts with precision measuring instruments and recorded results on inspection reports.
- Inspected final results and compared to production order to support quality assurance.
- Removed broken or jammed pieces from machinery.
- Secured parts in holding fixtures firmly using clamps.
Caregiver, Special Needs
Friends and Families
Pinellas Park, Florida
06.2013 - 11.2016
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health, reporting changes to healthcare professionals as needed.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe living environment for clients at all times.
- Coordinated with family members to discuss care plans and preferences.
- Administered medication and managed schedules for medical appointments.
- Documented daily activities and care provided in client records accurately.
- Developed personalized care strategies based on individual client needs and preferences.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks such as laundry, dusting and vacuuming.
- Developed relationships with family members and caregivers of clients.
- Provided emotional support by listening attentively to concerns expressed by clients.
- Responded promptly to emergency situations in a calm manner.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Accompanied clients on errands or outings for shopping or leisure activities.
- Respected client privacy rights at all times when providing services.
- Provided personal care and companionship to elderly individuals in their homes.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged social interaction among clients through conversation or participation in activities.
- Followed agency policies and procedures when delivering care.
- Followed care plan and directions to administer medications.
- Trained new caregivers in client needs and caregiving standards.
- Transported clients to medical appointments or recreational activities.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Maintained accurate records of services provided and other relevant information.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Documented client progress in charts and logbooks.
- Organized client medications for timely administration.
- Planned nutritious meals and snacks according to dietary guidelines.
- Observed physical and mental condition of clients and reported any changes to supervisor.
- Managed patient transportation and appointment scheduling.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Nursing Care Technician
University of Kentucky Medical Center
Lexington , KY
02.2008 - 08.2014
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored patient vital signs and reported changes to the nursing team.
- Maintained clean and organized patient rooms in compliance with hospital standards.
- Documented patient information accurately in electronic health records system.
- Supported patients with mobility and personal hygiene needs as directed.
- Participated in training sessions to enhance skills in patient care techniques.
- Responded quickly to emergency situations by following established protocols.
- Collected specimens for laboratory testing according to established protocols.
- Provided emotional support to family members during difficult times.
- Documented patient care services by charting in patient records.
- Assisted with transferring patients within the facility using appropriate techniques and equipment.
- Reported any changes in the condition of the patient immediately to the nurse supervisor.
- Recognized emergency situations quickly and initiated life saving measures when needed.
- Maintained a clean and safe environment by following infection control protocols.
- Helped orient new personnel regarding department policies and procedures.
- Provided basic patient care such as bathing, feeding and changing linens.
- Ensured that all supplies were adequately stocked at nursing stations.
- Collected specimens from patients for further testing in laboratories.
- Performed routine laboratory tests for the diagnosis of various diseases.
- Observed patient behavior closely to detect any signs of physical or mental distress.
- Assisted nurses with medical procedures, including administering medications and drawing blood samples.
- Answered call lights promptly and responded to patient requests courteously.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Planned and served meals and snacks to patients according to prescribed diets.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Education
Associate of Arts - Human and Social Services
Bluegrass Community And Technical College
Lexington, KY05-2026
High School Diploma -
Harrodsburg High School
Harrodsburg, KY05-2006
Skills
- Customer service
- Office administration
- Patient care
- Communication skills
- Time management
- Quality assurance
- Effective communication
- Team collaboration
- Problem solving
- Organizing and categorizing
- Verbal and written communication
- Mail distribution
- Scheduling
- Administrative support
- Record keeping
- Vital signs monitoring
- Wound care
- Infection control practices
- Problem-solving
- HIPAA compliance
- Bathing assistance
- Patient hygiene assistance
- Emergency response
- Critical thinking
- Patient transfers
- Basic life support
- Dementia and Alzheimer's care
- Adaptable
- Feeding assistance expert
- Compassionate
- Conducting intakes
- Collecting specimens
- Patient-focused care
- Healthcare ethics
- Restraint application
- Mobility assistance
- Intake recording
- Electronic charting
- Observing responses
- Dressing assistance
- Conflict resolution
- Cultural sensitivity
- Flexibility and adaptability
- Trustworthy companion
- Reliable transportation
- Geriatric care
- Pediatric care
- Inpatient care
- Positioning patients
- Companionship and emotional support
- Direct patient care
Timeline
Administrative Assistant/Work Study
Kentucky Community & Technical College
01.2025 - Current
Machine Operator Technician
Bruss North America
10.2022 - 02.2023
Caregiver, Special Needs
Friends and Families
06.2013 - 11.2016
Nursing Care Technician
University of Kentucky Medical Center
02.2008 - 08.2014
Associate of Arts - Human and Social Services
Bluegrass Community And Technical College
High School Diploma -
Harrodsburg High School