Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Woolstenhulme

Longview

Summary

Dynamic professional with extensive experience in program oversight at Adam's Place LLC, excelling in client advocacy and behavioral support. Proven ability to enhance client independence through effective training and community integration. Strong leadership and critical thinking skills, ensuring high standards of care and safety compliance while fostering positive team dynamics.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Program Oversight

Adam's Place LLC
02.2022 - 05.2024
  • Provided individualized support to clients, enhancing daily living skills and promoting independence.
  • Implemented behavior management techniques, fostering positive interactions and improving client outcomes.
  • Trained new staff on best practices in direct support services, ensuring consistency in client care.
  • Monitored client progress through regular assessments, documenting changes and recommending adjustments as needed.
  • Assisted clients with medication management, ensuring adherence to prescribed schedules and enhancing safety.
  • Facilitated community integration activities, encouraging social engagement and skill development among clients.
  • Advocated for client rights and preferences, fostering a supportive environment that promotes self-determination.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Conducted regular evaluations of staff performance, providing constructive feedback to enhance skills and capabilities.
  • Led team meetings to discuss goals, challenges, and strategies for improving client outcomes and team dynamics.

Powders Operator

Applied Plant Science
10.2020 - 05.2021
  • Operated and maintained production equipment to ensure optimal performance and safety standards.
  • Monitored production processes, identifying areas for improvement in efficiency and quality control.
  • Collaborated with team members to streamline workflows, reducing downtime and enhancing productivity.
  • Inspected finished product to ensure they met quality standards and specifications.

Cashier

Goodwill Of The Olympics And Rainier Region
04.2017 - 07.2019
  • Processed customer transactions with accuracy and efficiency, ensuring a smooth checkout experience.
  • Maintained cleanliness and organization of cash register area to enhance customer satisfaction.
  • Assisted in training new cashiers on register operations and customer service protocols.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

GED -

Lower Columbia College
Longview, WA

Skills

  • Behavioral support
  • Client advocacy
  • Incident reporting
  • Community integration
  • Disability awareness
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Daily living support
  • Patient care
  • Active listening
  • Data entry
  • File organization
  • Excel spreadsheets
  • Basic Bookkeeping
  • Calendar management
  • Communication
  • Leadership
  • Computer literacy
  • Interpersonal communication
  • Critical thinking
  • Adaptability
  • Management
  • Conflict resolution
  • Teamwork

Certification

Suicide Prevention Certificate

Sexual Self-Determination Certificate

75 Hours of DSHS Approved Basic Training Certificate


Timeline

Program Oversight

Adam's Place LLC
02.2022 - 05.2024

Powders Operator

Applied Plant Science
10.2020 - 05.2021

Cashier

Goodwill Of The Olympics And Rainier Region
04.2017 - 07.2019

GED -

Lower Columbia College

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