Ashley Wright
Clayton,De
Summary
Highly skilled and enthusiastic professional with more than 7 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Seeking to maintain a full-time position that challenges me and helps me grow.
Overview
16
16
years of professional experience
Work History
Office Manager
Bayhealth Medical Group
09.2022 - Current
- Precepted newly hired medical assistants to train each on office procedures and important tasks
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Medical Assistant Supervisor
Planned Parenthood
03.2021 - 07.2022
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Improved patient satisfaction by streamlining appointment scheduling and implementing effective communication strategies.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
Medical Assistant
Hanhemann Hospital
03.2016 - 03.2019
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Shift Leader
McDonald’s
07.2008 - 05.2011
- Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
Education
Medical Assistant Diploma -
Brightwood Career College
Broomall, PAAssociate of Science - Business
University of Phoenix
Tempe, AZ01.2025
Skills
- Problem Anticipation and Resolution
- Inventory Control
- Critical Thinking
- EMR Systems
- Customer Service
- Cleaning and Organizing
- Microsoft Office
- Operations Management
- Payroll and budgeting
- Workflow Optimization
Personal Information
Title: Certified Medical Assistant
References
Available upon request.
Timeline
Office Manager
Bayhealth Medical Group
09.2022 - Current
Medical Assistant Supervisor
Planned Parenthood
03.2021 - 07.2022
Medical Assistant
Hanhemann Hospital
03.2016 - 03.2019
Shift Leader
McDonald’s
07.2008 - 05.2011
Medical Assistant Diploma -
Brightwood Career College
Associate of Science - Business
University of Phoenix
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