Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Wright

Woodhaven

Summary

Dynamic logistics and office management professional with a proven track record at Seko Logistics. Expert in customs compliance and documentation, demonstrating strong attention to detail and exceptional customer service. Adept at problem-solving and multitasking, ensuring timely processing and efficient operations while fostering teamwork and collaboration.

Overview

15
15
years of professional experience

Work History

Customs Entry Writer/ Ocean Logistics Specialist

Seko Logistics
07.2016 - Current
  • Learned customs regulations and compliance procedures for effective documentation.
  • Assisted in preparing and submitting customs entries to ensure timely processing.
  • Utilized software systems for tracking shipments and managing import/export documents.
  • Supported team in resolving discrepancies related to customs documentation.
  • Gained knowledge of tariff classifications and duty calculations for accurate entries.
  • Adapted quickly to changes in customs policies and industry standards.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Resolved issues related to missing or incomplete documentation swiftly, minimizing disruption to both clients and logistics partners involved in the import process.
  • Delivered exceptional customer service through fast and accurate processing of entries, professional, precise communication and coordination with other departments to resolve inquires.
  • Managed high-volume workload efficiently, prioritizing tasks to meet tight deadlines while maintaining accuracy in all customs entries.
  • Monitored shipment statuses proactively through various tracking tools available online, keeping clients informed about any potential delays or disruptions affecting their cargo.
  • Coordinated logistics operations, ensuring timely and accurate delivery of goods.
  • Developed strong relationships with carriers to secure competitive rates and improve delivery times.
  • Provided training and development for employees within the logistics department to help provide efficiency and accuracy.
  • Troubleshooting to resolve freight or customs entry issues in a timely manner.

Office Supervisor

Dearborn Oral Surgery
06.2012 - 07.2016
  • Oversaw daily administrative operations, ensuring efficient workflow and adherence to company policies.
  • Developed and implemented procedures to enhance office efficiency and improve team collaboration.
  • Trained and mentored new administrative staff
  • Streamlined appointment scheduling by accurately assessing necessary prior authorizations for various dental procedures, minimizing delays in treatment planning stages.
  • Performed administrative duties such as scheduling appointments, insurance verification, pre-treatment plans, collection of copays, medical/ dental billing, and collections
  • Reduced claim denials through meticulous verification of patient insurance information and coding accuracy.
  • Handled account payments and provided information regarding outstanding balances.
  • Monitored outstanding invoices and performed collections duties.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Collaborated closely with dentists and other staff members to review treatment plans and verify insurance authorizations prior to service delivery.
  • Achieved greater office efficiency by updating electronic health record systems with pertinent patient coverage details.

Office Manager/Ultrasound Technologist

LIttle Miracles Imaging
06.2010 - 06.2012
  • Managed office operations, ensuring efficiency and adherence to company policies.
  • Oversaw appointment scheduling.
  • Performed Ultrasounds
  • Trained and mentored new staff
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and client records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Education

High School Diploma -

Douglas Byrd High School
Fayetteville, NC
06-2006

Skills

  • Efficient data entry
  • Time management proficiency
  • Solid organizational skills
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Strong attention to detail
  • Multitasking Abilities

Timeline

Customs Entry Writer/ Ocean Logistics Specialist

Seko Logistics
07.2016 - Current

Office Supervisor

Dearborn Oral Surgery
06.2012 - 07.2016

Office Manager/Ultrasound Technologist

LIttle Miracles Imaging
06.2010 - 06.2012

High School Diploma -

Douglas Byrd High School

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