Dynamic Event Coordination Supervisor with proven expertise in optimizing operational efficiency and enhancing customer experiences. Skilled in training teams and implementing process improvements to drive success in event execution.
Overview
9
9
years of professional experience
Work History
Event Coordination Supervisor
Launch West
Houston, Texas
01.2025 - Current
Supervised daily operations and ensured compliance with safety standards.
Trained new employees on operational procedures and company policies.
Monitored inventory levels and facilitated timely replenishment of supplies.
Collaborated with management to develop training programs for staff development.
Implemented process improvements to enhance operational efficiency and effectiveness.
Organize events and parties for guests.
Cashier
Target
Houston, TX
09.2023 - 06.2025
Ensured cleanliness and organization of checkout area for optimal customer experience.
Bagged groceries while maintaining proper handling to prevent damage.
Collaborated with team members to improve overall customer service quality.
Managed returns and exchanges in accordance with store policies.
Processed customer transactions efficiently at checkout stations.
Assisted customers with product inquiries and store navigation.
Handled cash, credit, and gift card payments accurately.
Assistant Manager
Kangaroo
Jacksonville, Florida
12.2022 - 08.2023
Assisted in managing daily operations and team schedules at a busy retail environment.
Coordinated staff training sessions to enhance customer service and operational efficiency.
Implemented inventory management practices to maintain optimal stock levels and organization.
Supported marketing initiatives by creating engaging displays and promotional materials.
Facilitated communication between departments to streamline processes and improve teamwork.
Developed employee performance plans to encourage professional growth and accountability.
Lead Equipment Operations Trainer
Wayfair
Jacksonville, Florida
01.2021 - 02.2023
Developed training materials for operational procedures and best practices.
Conducted onboarding sessions for new team members in fulfillment centers.
Facilitated workshops to enhance employee skills and knowledge in operations.
Evaluated training effectiveness through feedback and performance assessments.
Collaborated with management to identify training needs and gaps.
Implemented process improvements based on employee suggestions and training outcomes.
Assisted in creating standardized work instructions for various operational tasks.
Cashier
McDonald's
Jacksonville, Florida
11.2021 - 07.2022
Processed customer transactions efficiently at checkout stations.
Assisted customers with product inquiries and store navigation.
Handled cash, credit, and gift card payments accurately.
Maintained cleanliness and organization of checkout area.
Collaborated with team members to enhance customer service experience.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cahier
Ross Dress for Less
Jacksonville, Florida
09.2020 - 08.2021
Processed customer transactions accurately and efficiently at a high-volume retail store.