Ashley Wright
Indianapolis,IN
Summary
Compassionate professional specializing in client-centered care and documentation accuracy. Known for strong intervention skills, strong communication and ability to work collaboratively with interdisciplinary teams to enhance resident outcomes.
Overview
9
9
years of professional experience
Work History
Social Services Director
Forest Creek Village
Indianapolis, IN
08.2023 - Current
- Documented resident information accurately Completed MDS assessments with documentation Developing and maintaining in house behavior management program with proper documentation to meet each resident's individual needs. Complete and effective communication with IDT team. Completing discharge planning based on Residents goals and ensuring all services were in place before discharge. Assisting Residents and families with Grievance Processes and working with IDT to resolve concerns with a positive and satisfactory resolution. Implementing Care Plans that were specific to each Resident. Securing transportation for Residents to and from appointments. Reviewing and accepting referrals into facility with proper communication with all disciplines to ensure Residents needs would be fully met. Completing weekly marketing calls and visits to ensure positive relationships with other agencies. Assisting Business Office when needed which included: providing Resident Trust statements as requested or on quarterly basis, Resident banking, submitting and proper filing of invoices, collection of accounts due to facility and proper deposits. Assisting HFA as requested which included but not limited to: daily QA reports, Infection Control reports, ISDH survey readiness, Life Safety readiness, scheduling needs within facility, ISDH reporting of COVID tracking and ISDH reportable incidents, scheduling and ensuring facility communications posted and acknowledged, assisting with facility in-service needs.
Social Services Director
Sugarcreek Nursing and Rehab
Greenfield , IN
08.2019 - 08.2023
- Conducted comprehensive assessments of client needs and created tailored service plans.
- Completed assessments to identify resident social service needs.
- Developed and supported targeted social service programs addressing community needs.
- Collaborated with departments to enhance service delivery and coordination.
- Managed budgets and ensured fiscal responsibility within the department.
- Maintained organized records of resident information and progress.
CNA, Unit Clerk, Activity Support Assistant
Assurance Behavioral Health
Indianapolis, Indiana
02.2018 - 08.2019
Education
High School Diploma -
Monterey High School
Lubbock Texas06-1995
Skills
- Care plan implementation
- Documentation accuracy
- Behavior management
- Needs assessments
- Client advocacy
- Crisis intervention
- Effective communication
- Team collaboration
- Conflict resolution
- Client meetings
- Social Services Designee
- Certified Dementia Practioner
- Indiana CNA
- Activity Director
- Relationship building
Timeline
Social Services Director
Forest Creek Village
08.2023 - Current
Social Services Director
Sugarcreek Nursing and Rehab
08.2019 - 08.2023
CNA, Unit Clerk, Activity Support Assistant
Assurance Behavioral Health
02.2018 - 08.2019
High School Diploma -
Monterey High School