Ashley Yablonsky
Allendale,MI
Summary
Detail-oriented individual with experience in customer service, account management, vehicle repair and maintenance, and general office and administrative duties. Proficient in Microsoft suite, general computer tasks, basic mathematics, and general accounting principles.
Overview
5
5
years of professional experience
Work History
Lawn Maintenance Technician
DeHamer Landscaping
Grandville, Michigan
04.2025 - Current
- Operated lawn maintenance equipment, including mowers and trimmers.
- Conducted routine inspections to identify potential landscape issues.
- Collaborated with team members to complete landscaping projects efficiently.
- Maintained cleanliness and organization of tools and work area.
- Followed safety protocols while using landscaping equipment.
- Communicated effectively with clients regarding service updates and recommendations.
- Performed regular maintenance on tools and equipment used for lawn care.
- Kept records of work performed including time spent on each job site.
- Relayed new customer opportunities to management to follow up with sales.
Lawn and Snow Maintenance Technician
Mast Contractors
Grand Rapids, Michigan
05.2020 - 03.2025
- Maintained accurate records of all maintenance activities performed.
- Replaced defective parts such as bearings, seals, gears, valves.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Managed client relationships to ensure satisfaction and retention.
- Facilitated regular communication with clients regarding project updates and expectations.
- Resolved client issues promptly, maintaining a high level of service quality.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- De-escalated customer interactions by providing alternative solutions to issues.
Education
Associate of Business Administration - Business Administration And Management
Grand Rapids Community College
Grand Rapids, MI08-2027
High School Diploma -
West Michigan Aviation Academy
Grand Rapids, MI08-2024
Skills
- Safe work practices
- Hand tool proficiency
- Power equipment operation
- Customer service
- Landscaping design
- New customer acquisition
- Deadline driven
- Project scheduling
- Verbal and written communication
- Flexible and adaptable
- Quote preparation
Languages
Spanish
Limited
Timeline
Lawn Maintenance Technician
DeHamer Landscaping
04.2025 - Current
Lawn and Snow Maintenance Technician
Mast Contractors
05.2020 - 03.2025
Associate of Business Administration - Business Administration And Management
Grand Rapids Community College
High School Diploma -
West Michigan Aviation Academy
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