Roxanne Selleke
Washington,MI
Summary
Outgoing strategic sales manager with 10+ years of experience supporting high-value clients and team lead of sale agents to develop business relationships with current and potential partners. Added several clients to various portfolios through team training, industry prospecting and astute acquisitions. Reputation for excellence in customer relationship building and sales.
Overview
8
8
years of professional experience
Work History
Strategic Partnership Manager
Fullpayment Financial Services And Marketing
Birmingham, MI
08.2018 - 08.2019
- Salary: $33,280 base + Commision and residuals. Hrs per week: 40
- Administered a portfolio of 6 clients which included Wolverine Harley Davidson, Kami Salon & Spa, Aura Staffing Partners, Sleep RX, La Moda Salon, and Egg New York Clothing Line through retail merchant services lifecycle to meet growth goals.
- Enforced use of required processes and tools for partnership management.
- Generated reports of findings to help management with making key decisions.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Field Sales Representative
Givenchy
New York, NY
09.2015 - 08.2017
- Salary: $31,200 base, Hrs per week: 24
- Met sales goals of $1000 a day, resulting in expansion of YOY revenue by $208,000 per year from 2015 to 2017.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and negotiate/promote new product offerings.
- Maximized business potential by providing excellent customer service and ensuring 90% client retention through effective salesmanship and building long-term relationships with clients.
- Traveled throughout assigned territory to leverage leads and visit existing customers and company account holders.
- Maintained accurate and thorough records of leads and customer account information.
- Developed and presented educational pitches detailing practical and financial product benefits.
- Developed new business by networking with prospects and valuable customers at various studio events.
Area Business Manager
Neiman Marcus Group Ltd LLC
Troy, MI
05.2013 - 08.2015
- Salary: $48,750 base, Hrs Per Week: 37.5
- Exceeded targets by building, directing and motivating high-performing sales team.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Set up appointments daily with customers to try product lines, boosting new inventory.
- Protected store assets and inventory via loss prevention procedures.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Held one-on-one meetings with account managers to identify selling hurdles and offered insight, including customer retention into how best to remedy such issues.
Field Sales Representative
Saks Fifth Avenue
Troy, MI
05.2011 - 05.2013
- Salary: $48,000 base + commision, Hrs Per Week: 40
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
- Leveraged proven sales methods to increase revenue by 25% and surpass sales objectives by 10%.
- Closed over $139,000 in sales over a 6 month period after contacting potential customers to educate them on Trish McEvoy.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Set up appointments with potential and current customers to promote new products and services.
- Attended corporate training events.
Education
Bachelor of Arts - Human Resource Management
Western Michigan University
Kalamazoo, MI06.1995
Skills
- Competitive analysis
- Negotiation
- Partner proposal development
- Growth Strategies
- Problem resolution
- Team management
- Project organization
References
Name: Joan Tannis, Title: National Training and Events Director, Phone: 248-761-5230
Name: Michelle Vidales, Title: National Sales and Training Ambassdor, Phone: 313-378-4802
Name: Claudia Crane, Title: Retired Fragrance Manager, Phone: 810-701-8376
Timeline
Strategic Partnership Manager
Fullpayment Financial Services And Marketing
08.2018 - 08.2019
Field Sales Representative
Givenchy
09.2015 - 08.2017
Area Business Manager
Neiman Marcus Group Ltd LLC
05.2013 - 08.2015
Field Sales Representative
Saks Fifth Avenue
05.2011 - 05.2013
Bachelor of Arts - Human Resource Management
Western Michigan University
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