Ashley Young
Clarkdale,USA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Café Attendant
VERDE CANYON RAILROAD
Clarkdale, AZ
03.2023 - Current
- Maintaining a positive attitude, creating a fun atmosphere for passengers, and communicating interesting facts about the railroad and the area.
- Setting up and serving food and beverages, preparing both alcoholic and non-alcoholic drinks, and ensuring the assigned car is well-equipped.
- Greeting and directing passengers, checking identification for alcohol purchases, and providing excellent customer service.
- Restocking inventory, complying with food and beverage regulations, and maintaining a clean and safe environment.
- May include various tasks like cleaning, slicing, and trimming food, as well as using kitchen equipment like fryers, grills, and ovens.
- Some positions may involve receiving deliveries, tracking inventory, and maintaining kitchen cleanliness.
Assistant Manager
Dollar General
Clarkdale, AZ
04.2022 - 02.2023
- Providing excellent customer service, assisting shoppers, and operating the cash register.
- Assisting with receiving, unpacking, stocking, and rotating merchandise, as well as building displays.
- Implementing and maintaining security and cash handling procedures.
- May assist with scheduling, training, and guiding store employees.
- Opening and closing the store, handling deposits, and maintaining store cleanliness and organization.
- A strong commitment to providing excellent customer service.
- Ability to guide and motivate team members.
- Ability to manage inventory, prioritize tasks, and maintain store organization.
- Proficiency in cash register operations, deposit procedures, and loss prevention.
- Ability to communicate effectively with customers and team members.
Team Member
Allsup's
Melrose, NM
06.2021 - 10.2021
- Assisting customers with purchases, including food and fuel, and providing excellent service.
- Processing transactions accurately using the Point of Sale (POS) system.
- Preparing and serving food items according to Allsup's standards.
- Maintaining a clean and organized store environment, both inside and outside.
- Stocking shelves, rotating products, and potentially assisting with inventory control.
- Collaborating with other team members to ensure smooth store operations.
- Preparing necessary reports at the end of a shift.
- Adhering to Allsup's policies and procedures.
- Excellent communication and interpersonal skills are essential.
- Ability to handle cash transactions and potentially inventory with precision.
- Willingness to work collaboratively with others.
- Reliable and punctual, able to follow instructions and work independently.
- Maintaining a high standard of cleanliness in the store.
Team Member
McDonald’s
Portales, NM
06.2020 - 11.2020
- Greeting and interacting with customers in a friendly and efficient manner.
- Taking customer orders accurately, whether at the counter, drive-thru, or through other ordering systems.
- Processing payments and providing change.
- Ensuring customer satisfaction by addressing any concerns or requests.
- Preparing food items according to McDonald's standards and recipes.
- Operating kitchen equipment safely and efficiently.
- Restocking supplies as needed.
- Maintaining a clean and organized workspace, including both the front and back of the restaurant.
- Following proper food safety and hygiene procedures.
- Ensuring the dining area is tidy and presentable for customers.
- Working as part of a team to ensure smooth and efficient operations.
- Following instructions from supervisors and managers.
- Maintaining a positive attitude and a commitment to providing great customer service.
- Being flexible and adaptable to the demands of a fast-paced environment.
Game Teams Member
Busch Gardens
Williamsburg, VA
- Engaged guests by explaining game rules and encouraging participation.
- Trained team members to operate skill-based games, games of chance, and animal-related games.
- Handled cash transactions and sold game tickets or tokens efficiently.
- Managed prize inventory while ensuring proper tracking and organization.
- Maintained cleanliness and appearance of game area, grounds, and equipment.
- Adhered to park policies, safety procedures, and emergency protocols consistently.
Education
High school or equivalent -
Newport News Department of Education
Newport News, VA07.2014
Skills
- Microsoft Office proficiency
- Use of various computer skills
- Answer phones, take messages
- Staff training and development
- Customer service excellence
- Resourcefulness in multitasking
- Time management expertise
- Problem resolution strategies
- Team collaboration and coordination
- Ability to lead when the lead or supervisor is not present
- Food preparation and cooking
- Attention to detail
- Inventory management
- Food safety compliance
- Point of sale operations
- Cleaning and sanitation
- Sales reporting accuracy
- Effective communication skills
- Cash handling and cashiering
- Cafe inventory management
- Menu memorization and creation
- Food presentation skills
- Baking and beverage preparation
- Table setting and order management
- Upselling strategies and product promotion
- Kitchen support and meal prep assistance
- Phone order processing efficiency
- Coordinates between customer and kitchen staff to ensure orders are prepared properly
Certification
Food Handlers Card, 01/01/22, 01/01/25
References
References available upon request.
Timeline
Café Attendant
VERDE CANYON RAILROAD
03.2023 - Current
Assistant Manager
Dollar General
04.2022 - 02.2023
Team Member
Allsup's
06.2021 - 10.2021
Team Member
McDonald’s
06.2020 - 11.2020
Game Teams Member
Busch Gardens
High school or equivalent -
Newport News Department of Education
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