Payton Zamora
Austin,TX
Summary
Proven leader in hospitality, adept in budgeting and cost control, with a knack for enhancing employee engagement, as demonstrated at Little Woodrow's. Excelled in boosting profits through strategic P&L analysis and inventory management. Known for adaptive resilience and fostering team growth, significantly impacting operational efficiency and customer satisfaction. Achieved significant mentoring roles due to exceptional performance in high-volume settings.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Little Woodrow's
Lubbock, TX
08.2019 - 08.2025
- Analyzed monthly P&L statements to identify opportunities for increasing profits or reducing losses, keeping our location consistently within the top 5 of the company.
- Selected from 22 locations to mentor new management in high-volume operations within the company.
- Supervised and directed operations for team comprising 120 members.
- Introduced workshops that fostered ongoing learning and improved product expertise by collaborating with local distributors.
- Counted and verified numerical data in inventory for correct reporting and precision in weekly reports.
Bar Manager
Back 40 Grill
Lubbock, TX
01.2015 - 08.2019
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Inspected dining and serving areas for cleanliness and proper setup.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Planned and coordinated special events to boost customer numbers and profits.
Lead Bartender
Rain Uptown
Lubbock, TX
06.2012 - 12.2014
- Made friendly conversation with customers to provide enjoyable bar experience.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Education
English
Texas Tech University
Lubbock, TXSkills
- Adaptive resilience
- Effective decision-making under pressure
- Budgeting and cost control
- Employee Engagement Strategies
- Diverse background in hospitality
- Multi-platform POS proficiency
- Inventory management
Timeline
Assistant General Manager
Little Woodrow's
08.2019 - 08.2025
Bar Manager
Back 40 Grill
01.2015 - 08.2019
Lead Bartender
Rain Uptown
06.2012 - 12.2014
English
Texas Tech University