Ashley Zeigler

- Trained new staff and taught them all the rules and guidelines of the company.

- Helped Food Service Director complete any paperwork that needed done.

- Filled in any position when short-staffed.

- Made sure all workers were following proper servsafe guidelines and followed Nutrition Group recipes.

- Helped out with all caterings and inservice luncheons.

• Developed new recipes and created new ideas and taught staff those ideas
• Followed sanitation and food safety standards to prevent illnesses
• Observed safe temperature storage of all food products to prevent spoilage
• Scheduled employee calendar, keeping shifts properly staffed
• Maintained control systems to support proper portioning and cost containment
• Minimized food waste by regularly ordering accurate amounts of ingredients
• Counted money and made bank deposits
• Performed some food preparation and service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
• Delegated things that needed done to the staff
• Placed truck orders every week

• Established and maintained positive and professional employee relationships
• Trained and supervised new staff members
• Prepared and submitted daily reports to management
• Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
• Taught newly hired team members and shift managers business policies and procedures
• Monitored stock levels and placed orders as needed
• Addressed customer complaints and resolved conflicts
• Promoted customer satisfaction by addressing complaints and issuing refunds
• Completed incident reports needed to document damage, theft or personal injury claims
• Documented absences and tardiness of assigned team members
• Tracked employee progress and implemented corrective actions to minimize mistakes and promote growth

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• Maintained knowledge of store products and services to make recommendations to customers
• Distributed employee paychecks and important documentation
• Demonstrated work techniques to customers to promote continued learning and growth
• Created attractive and appetizing displays to draw customer attention
• Inspected refrigerators, freezers and ovens for full functionality and proper temperatures
• Applied icing art on top of cake to write personal message as requested
• Followed recipes and instructions for preparing and baking a variety of breads and pastries
• Managed store opening and closing procedures
• Cleaned and organized bakery display cases, shelves, and equipment
• Sanitized counters and regularly cleaned display shelves and electronics to prevent cross-contamination
• Stocked products regularly, keeping display shelves filled with fresh items
• Answered questions about food ingredients, cake designs and special orders to help customers with preferences
• Checked product sell-by dates for freshness, rotating out old products
• Arranged and display merchandise to promote sales
• Greeted customers and ascertained what each customer wanted and needed
• Cleaned shelves, counters, and tables