Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Zhao

Walnut,California

Summary

I am a University of California Los Angeles graduate student who is majored in Sociology and minored in Japanese. I am a trilingual young woman who is fluent in Japanese, Chinese, and English. In addition to my academic strengths, I also demonstrate leadership abilities in both my current position as the captain of the Japanese club at UCLA as well as my extensive experiences in online sales on platforms such as eBay, Amazon, Offerup, and Mercari. I also enjoy and excel in digital illustrations and have created many works of art that I have published in my personal social media platforms. I love learning new things, and I am always ready to learn and grow.

Overview

7
7
years of professional experience

Work History

Online Seller

Amazon, Ebay, Ofer Up, Etc
Walnut, CALIFORNIA
10.2017 - Current
  • Selled on the following platforms: Amazon, eBay, Oferup, Poshmark, bonanza, etc
  • Filed tax return in the past 5 years, the income of about one hundred thousand dollars
  • Researched popularity and pricing of similar items to establish appropriate prices
  • Oversaw inventory to verify product availability
  • Took photographs of product and typed brief descriptions of features
  • Responded to customer complaints regarding service and product quality, aiming to resolve issues
  • Determined and set product prices
  • Communicated with online customers to address questions and complaints about products, policies and shipping methods.

Eye Clinic

Employer
West Covina, CA
06.2023 - 09.2023
  • Provided comprehensive eye care services to patients, including performing comprehensive eye exams and prescribing eyeglasses or contact lenses.
  • Educated patients on the importance of regular eye exams and proper eye health maintenance.
  • Assisted in fitting eyeglasses and contact lenses, as well as providing instructions for use and care.
  • Performed specialized tests such as retinal photography, visual field analysis, corneal topography, tonometry and pachymetry.
  • Explained treatment options to patients based on their diagnosis and discussed potential risks associated with each option.
  • Conducted follow-up visits with patients after they had received treatments or prescriptions.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Developed relationships with new clients through cold calling and referrals from existing customers.

Crew Member

McDonald
Walnut, CALIFORNIA
05.2022 - 09.2022
  • Maintained knowledge of store menus to advertise promotions and limited-time ofers
  • Memorized food and drink recipes to prepare orders with speed and accuracy
  • Packaged and labeled to-go and delivery orders for pickup
  • Communicated with customers regarding orders, comments and complaints
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary
  • Prepared and deliver meals to individuals with special dietary needs.

Part-Time Salesperson

CUTCO
Walnut, CALIFORNIA
05.2021 - 09.2021
  • Participated in Online selling, made a few sales
  • Negotiated contracts and prices with clients to exceed sales goals
  • Developed strong relationships with clients to grow business networks
  • Used knowledge of company products and services to recommend solutions to customers
  • Followed up with customers after sales to gain feedback.

Volunteer Behavior Technician

Son Rise Program
Diamond Bar, CALIFORNIA
01.2018 - 06.2019
  • Taught, played, and interacted with Children on the autistic spectrum
  • Observed and listened to concerns of children to record ndings and report unusual behavior to mental health professionals
  • Discussed with family members to develop new curing methods
  • Modied treatment activities and approaches as needed to comply with changes in clients' status.

Education

Bachelor of Arts (B.A.) in Sociology - Candidate

University of California, Los Angeles

Skills

  • Counseling
  • 2 Foreign Languages
  • Translation
  • Marketing
  • Art designing
  • Critical thinking
  • Social Networking
  • Patient Care
  • Willingness to Learn
  • Medical Billing
  • Customer Service
  • Caring Companionship
  • Team Collaboration

Languages

  • Chinese (Mandarin), Native
  • Japanese, Advanced
  • English, Fluent

Timeline

Eye Clinic

Employer
06.2023 - 09.2023

Crew Member

McDonald
05.2022 - 09.2022

Part-Time Salesperson

CUTCO
05.2021 - 09.2021

Volunteer Behavior Technician

Son Rise Program
01.2018 - 06.2019

Online Seller

Amazon, Ebay, Ofer Up, Etc
10.2017 - Current

Bachelor of Arts (B.A.) in Sociology - Candidate

University of California, Los Angeles

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