Achieved a solid foundation in medical and customer service environments. Targeting a career that recognizes value added through leadership and ethical guidance. Dedicated to promoting a culture of professionalism and accountability in the workplace.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Valley Baptist Family Practice Residency
11.2023 - Current
Assisted with lab draws and EKGs for patient assessments.
Administered medications to support patient treatment plans.
Conducted urine exams to aid in diagnostic processes.
Measured manual blood pressure to monitor patient health.
Supported procedures by providing necessary assistance.
Facilitated referrals and authorization processes for patient care.
Monitored patient vitals to ensure accurate health tracking.
Utilized Athena EMR system for effective patient records management.
Scheduled appointments to coordinate patient visits.
Medical Assistant
San Benito Primary Care
10.2022 - 11.2023
Administered patient care and assisted with clinical procedures to enhance overall patient experience.
Collaborated with healthcare team to streamline patient intake processes and improve workflow efficiency.
Educated patients on treatment plans, medications, and preventive care to support health literacy initiatives.
Managed medical records and documentation systems ensuring accuracy and compliance with regulations.
Medical Assistant
Dr. Luis Reynoso, MD
04.2021 - 04.2022
Assisted in maintaining accurate records of health-related data. Supported medical staff in routine patient assessments. Contributed to the organization of patient care.
Conducted and supported urine diagnostic tests for medical staff and patients. Assisted healthcare professionals in performing routine urine analysis. Performed basic urine sample assessments to aid laboratory operations.
Assisted patients with wound care procedures to promote healing. Provided compassionate care to individuals with various wound types.
Administered routine glucose tests to support medical assessments.
Assisted with EKG tests to support patient monitoring. Helped prepare patients for EKG procedures by explaining the process. Supported healthcare teams in performing EKG readings accurately.
Sales Representative
ACT
04.2019 - 03.2021
Achieved monthly sales targets on a monthly basis.
Executed upselling strategies to enhance product offerings and increase revenue.
Achieved KPI expectations
Achieved high levels of customer satisfaction through effective support.
Resolved customer complaints promptly, leading to improved retention rates.