Ashley Zurowski
Manchester,CT
Summary
Professional Licensed Nail Technician with over 5 years of experience. Skilled in acrylic and gel nail extensions, hand drawn nail art, building free form nails, manicures and specialty pedicures. Eager to teach skills and knowledge with students.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Nail Technician
Headliners Salon & Spa
Tolland, CT
06.2023 - Current
- Increased client retention by over 60%
- Implemented strict sanitation protocols for tools and equipment, reducing risk of infection or contamination among clients
- Educated clients on proper nail care techniques, recommending appropriate at-home maintenance products for long-lasting results
- Mentored junior nail technicians through hands-on training sessions, sharing valuable insights and techniques for professional development
- Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans
- Continuously expanded professional knowledge by attending industry workshops, staying current on latest trends in nail care and design
- Recorded weekly supply and inventory needs and made regular orders for replenishment
ILST
ABI RESOURCES www.CTbrainINJURY.com
Storrs, CT
02.2022 - Current
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements
- Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy
Licensed Nail Technician
Vybz Beauty Bar
Vernon, CT
06.2020 - 08.2022
- Demonstrated expertise in various nail treatments, including gel polish application, acrylic extensions, and paraffin dips for optimal results
- Increased salon revenue with exceptional nail artistry skills, offering clients wide range of creative designs and techniques
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly
- Completed consultations with spa guests to determine nail care needs
- Kept tidy, organized area to comply with cleanliness standards
- Implemented strict sanitation protocols for tools and equipment, reducing risk of infection or contamination among clients
Nail Technician
Zen Nails and Spa
Manchester, Vernon, South Windsor, East Hartford, CT
09.2018 - 06.2020
- Proper sanitation and disinfecting procedures to ensure safety of clients
- Continued education including extra nail classes to stay on top of new trends and techniques.
- Boosted salon revenue by upselling additional services and retail products to clients
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments
- Established strong client relationships through exceptional customer service and communication skills
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations
- Average 7-10 client services each day
Customer Service
McDonald's
Vernon, CT
05.2015 - 07.2018
- Developed deep understanding of customer service principles and customer service best practices
- Improved customer service ratings and accurately solved problems using active listening and customer service skills
- Maintained clean and organized workspace, ensuring welcoming environment for customers
- Streamlined payment transactions for quicker service using cash registers and POS systems
- Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels
Server
Applebee's
Mansfield, CT
01.2013 - 05.2015
- Greet customers, recommend any specials or promotions, knowledge of menu including ingredients, prices, any allergens
- Supported needs of 10+ person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
- Maintain proper communication with back of house staff to ensure proficient running of restaurant at peak times
Education
Secondary School Education -
Academy Di Capelli-School of Cosmetology
East Hartford, CT07.2019
Skills
- Client consultation
- Sanitation Procedures
- Manicure Design
- French Manicure
- Pedicure Techniques
- Electric Filing
- Acrylic Application
- Gel Application
- Nail Preparation
- Operations leadership
- Nail art techniques
- Problem-solving skills
- Customer Service
- Product Knowledge
- Time Management
Certification
- Licensed Cosmetologist, 07/01/19
- Licensed Nail Technician, 09/01/18
Assessments
- Filing & organization, Proficient, 02/01/22, Arranging and managing information or materials using a set of rules
- Verbal communication, Proficient, 02/01/22, Speaking clearly, correctly, and concisely
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Licensed Nail Technician
Headliners Salon & Spa
06.2023 - Current
ILST
ABI RESOURCES www.CTbrainINJURY.com
02.2022 - Current
Licensed Nail Technician
Vybz Beauty Bar
06.2020 - 08.2022
Nail Technician
Zen Nails and Spa
09.2018 - 06.2020
Customer Service
McDonald's
05.2015 - 07.2018
Server
Applebee's
01.2013 - 05.2015
Secondary School Education -
Academy Di Capelli-School of Cosmetology
- Licensed Cosmetologist, 07/01/19
- Licensed Nail Technician, 09/01/18
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