Ashley Camp
Philadelphia,PA
Summary
I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I Adept at working effectively unsupervised and quickly mastering new skills. As a retired Police Officer i am trained in assessing risks and making critical decisions under pressure. Trained in crisis management, defensive tactics and appropriate use of different techniques. Dedicated to minimizing use of force and maximizing positive outcomes.
Overview
13
13
years of professional experience
Work History
Police Officer
City Of Philadelphia
Philadelphia, PA
06.2017 - 04.2024
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Conducted traffic stops in accordance with departmental protocol.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Provided testimony in court when necessary concerning investigations conducted.
- Counseled victims of domestic violence regarding available resources and legal options.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Prepared detailed reports on incidents and arrests made.
- Responded to emergency calls for service and provided assistance as needed.
- Patrolled assigned areas to detect and prevent criminal activity.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Responded promptly to activated alarms for fires and burglaries.
- Documented observations and actions by radioing information and completing reports.
- Assisted victims of crimes offering resources and support.
Security Officer
Parx Casino
Bensalem, PA
11.2016 - 06.2017
- Assisted in the development and implementation of security policies and procedures.
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Performed first aid and CPR when necessary during emergency situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Operated communication systems between officers stationed throughout the facility.
- Checked for safety hazards and took corrective action when necessary.
- Assisted with crowd control during large events held at the facility.
- Provided customer service assistance to staff and visitors in a professional manner.
- Answered questions from the public regarding facility rules and regulations.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
DIRECTOR
Chick-fil-A
Philadelphia, PA
10.2011 - 11.2016
- Started out as team member moved up to team leader then got promoted to director of training and hospitality
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Conducted regular performance reviews to assess individual team member progress.
- Established clear expectations for employees, providing guidance when needed.
- Developed strategies for problem solving and conflict resolution among team members.
- Developed policies and procedures to ensure compliance with corporate standards.
- Ensured compliance with all safety regulations in the workplace.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Conducted regular inspections of the premises to identify any maintenance needs.
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
Education
High School Diploma -
St Huberts Catholic High School
Philadelphia, PA06-2011
Skills
- Community Engagement
- Community Relations
- Emergency Response
- Exceptional problem solver
- Integrity and Honesty
- Report Writing
- CPR/First Aid certified
- Customer Service
- Workplace Safety
- Positive Attitude
References
References available upon request.
Timeline
Police Officer
City Of Philadelphia
06.2017 - 04.2024
Security Officer
Parx Casino
11.2016 - 06.2017
DIRECTOR
Chick-fil-A
10.2011 - 11.2016
High School Diploma -
St Huberts Catholic High School