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Ashley D. Stewart
Administrative
Piketon,OH
Summary
I am looking for an organization that will utilize my degree and my administrative skills while providing growth and success equally. I am a highly energetic, strategic thinker, and dedicated individual who has the ability and ambition to succeed in any work environment. I am resourceful and a experienced worker offering expertise in customer service, travel coordination and file management. I am a detail-oriented team player with strong organizational skills. I can handle multiple projects simultaneously with a high degree of accuracy. I am hardworking and a focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. I am skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. I have exceptional leadership skills and expertise in streamlining workflow to optimize personnel strengths.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Tax Preparer
Baker Tilly
Remote, OH
01.2023 - 04.2023
- Initial prep of taxes through appropriate tax programs such as Axcess and Adobe
- Updating client files before final preparation and routing them to proper department
- Data entry
- Tax analyzing
- Proof reading
Tax Coordinator
Community Action Community of Pike County
Piketon, OH
03.2021 - 07.2022
- Filed taxes through appropriate tax programs
- Complete and current knowledge of tax laws and changes
- Resolving tax issues for clients as well as answering any questions
- Using Excel to track client files
- Reviewing filed taxes with clients
- Organizing inventory and ordering new inventory when it was low
- Teaching classes in Financial Literacy program
- Entering and maintaining customer information on multiple windows programs, such as word, and Excel
- Performing administrative duties such as answering phones, mail correspondence, filing, logging data as needed
- Recruiting volunteers and hiring new Tax assistants during tax season
- Use of Excel, PowerPoint, and all of Windows applications to complete daily job tasks
Bagger
Lin's Market Place
Hurricane, UT
06.2000
- Maintained regular maintenance of store
- Bagged groceries for customers, assisted them to their vehicles
- Stocked shelves, faced stock to maintain store appearance
- Attended company meetings to maintain customer service satisfaction.
Secretary
Centennial Park, AZ
05.2001
- Set up, maintained, and completed mortgage files
- Data entry
- Tax prep
- Answered phones, spoke with customers daily
- Maintained a computer data base using excel for all customer names and addresses
- By maintaining this database, file access, and file production; business increased significantly
Customer service representative
Convergys Corp
, UT
12.2002
- Answering incoming calls and providing assistance with product orders and giving customers account information
- Greeting customers in a courteous, friendly, and professional manner using agreed upon procedures
- Met customer requirements through first contact resolution
- Participated in meetings to improve customer service
Airman
United States Air Force
Wichita Falls, TX
03.2004
- Technical school and academy for training Airman on job tasks
- Training for life crew support
- Maintaining equipment: Helmets, G-suits, First-Aid equipment, and night vision goggles.
Waitress
Parry's Lodge
Kanab, UT
05.2006
- Seasonal work
- Opening the dining area of the hotel every morning as well as cleaning it then closing
- Seating customers, taking orders, bringing food, and completing their bill
- Maintaining the dining area with regular scheduled clean ups between shifts
- Maintaining consistent communication with management to improve customer
- Service.
Cashier
Dillard's Department Store
St. George, UT
04.2007
- Maintaining merchandise
- Continuous customer service
- Answering phones and taking orders
- Cleaning and maintenance in the department
Supervisor
Walmart
Hurricane, UT
01.2009
- Coordinated schedules and meetings with the cashiers to ensure employees were properly trained and up to date on the company information
- Over saw the cashier’s daily activity such as lunch breaks, regular breaks, and register pace
- Monitored the front end of the store, maintained a cash drawer for all the registers and performed regular maintenance
- Completed customer service on a daily basis such as listening to complaints finding merchandise for customers, and fielding feedback on cashiers
Waitress
Cottonwood Inn
Glasgow, MT
08.2012
- Regularly maintained dining area by cleaning and busing tables
- Wrote down customer orders and processed them in the computer
- Served customers and assisted other waitresses with orders
- Maintained a full count on the register at the beginning of the shift and the end of the shift.
Pharmacy Tech Trainee
Glasgow, MT
12.2013
- Assisted pharmacist as needed
- Bookkeeping
- Cleaned pharmacy
- Data entry
- Counting tablets
- Labeling bottles
- Organizing inventory and ordering new inventory
- Accepting payment for prescriptions and processing insurance
- Entered and maintained customer information in computer database
- Performing administrative duties such as answering phones, stocking shelves, and operating cash registers.
Personal Administrative Assistant
Glasgow, MT
12.2016
- Setting schedules
- Bookkeeping
- Planning meetings & account for minutes
- Communication between client and employees
- Handled mail & responses on behalf of client
- Maintaining necessary inventory for client
- Travel planning
- Data entry
Education
Associate of Applied Business - Business Management
University of Phoenix
Tempe, AZ 01.2006 - 11.2007
Skills
Software
HTML/CSS
Oracle
MS Office
Google Drive
Adobe Creative Suite
WordPress
Google Cloud
Zoom
Microsoft Teams
Outlook
Gmail
Microsoft Windows/Mac
Yotube
Tiktok
Dropbox
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tax Preparer
Baker Tilly
01.2023 - 04.2023
Tax Coordinator
Community Action Community of Pike County
03.2021 - 07.2022
Personal Administrative Assistant
12.2016
Pharmacy Tech Trainee
12.2013
Waitress
Cottonwood Inn
08.2012
Supervisor
Walmart
01.2009
Cashier
Dillard's Department Store
04.2007
Waitress
Parry's Lodge
05.2006
Associate of Applied Business - Business Management
University of Phoenix
01.2006 - 11.2007
Airman
United States Air Force
03.2004
Customer service representative
Convergys Corp
12.2002
Secretary
05.2001
Bagger
Lin's Market Place
06.2000