Specialize in Survey Operations since Jan 2024, owning link testing, questionnaire and data review, and tab specs development to help improve survey flow and methodology.
Align the team to drive best practices and standardization in research across sales & design, research execution, and operations.
Act as a thought partner for Corporate Technology clients on 30+ complex quantitative projects to ensure surveys accurately encapsulate their research objective and generate meaningful results.
Maintain working partnerships with various levels of job functions to exert full accountability in project management and achieve the goals of the corporate, including clients, internal teams, and third-party partners.
Senior Project Support Specialist
Gerson Lehrman Group
10.2019 - 08.2021
Facilitated 150+ phone consultations weekly between Public Equity clients and the requested experts in the GLG network by collaborating with Client Solution teams.
Coordinated with research teams from other BUs to set up educational interactions as needed.
Organized New Hire Training sessions as an Ambassador Lead, guiding each new hire class with team-specific learning materials and reporting to the leadership team with the progress.
Junior Associate, Client Solutions
Gerson Lehrman Group
02.2019 - 03.2019
Presented GLG’s business model to recruit new Network Members into the network for specific client requests.
Upheld GLG’s compliance standards and company values to protect the integrity of client engagements.
Attract Pillar Lead of Asian Pacific + Network (APN): Promote the awareness of Asian heritage across GLG offices by organizing educational or recreational events that spotlight Asian cultures.