Ashley Gadsden Limehouse
North Charleston,SC
Summary
Reliable and upbeat client advisor successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
11
11
years of professional experience
Work History
Assistant buyer, advisor
Simone
Bluffton , SC
11.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
Client Advisor
Saks Fifth Avenue
Charleston, SC
04.2013 - 11.2018
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Increased sales and customer satisfaction through personalized servicing.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Answered incoming calls and emails to provide product information, features and benefits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Networked within select groups to increase client base and generate sales.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
- Participated in team meetings and staff training sessions.
Education
Associates - Business
Morris College
Sumter, SCSkills
- Customer Needs Assessments
- Inventory Understanding
- Operational Efficiency
- Team Goals
- Active Listening Skills
- Customer Satisfaction
- Store Organization
- Special Orders
- Consultative Sales Approach
- Selling Techniques
- Professional Development
- Meeting Sales Goals
- Adaptable and Flexible
- Merchandising and Display
- Building Customer Loyalty
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Goal-Driven
Timeline
Assistant buyer, advisor
Simone
11.2023 - Current
Client Advisor
Saks Fifth Avenue
04.2013 - 11.2018
Associates - Business
Morris College