Ashley Grant
Durham,NC
Summary
Dependable, hard working professional with sharp acuity seeks company with comparable vision.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Operations Manager
Duke Eye Center
Durham , NC
2023.09 - Current
- Develop and implemented clinical operations processes to ensure compliance with regulatory requirements in the cornea, surgical comprehensive, comprehensive, ocular immunology, pediatric ophthalmology and neuro ophthalmology departments, 10-12 physician clinics per day.
- Coordination of daily clinical operations including staff assignments and schedules.
- Manage equipment inventory and repairs.
- Ordering of medical supplies for all clinics.
- Interview applicants and made recommendations for new hires.
- Provide training on ophthalmic testing to trainers or new staff and author competencies to ensure proper technique and patient safety.
- Supervise 35 staff members and provided periodic performance evaluations.
Certified Ophthalmic Technician
Duke Global Ophthalmology
2024.02 - 2024.02
- Ophthalmic Technician responsible for contact a-scan and corneal topography and other clinical duties for citizens of Roatan, Honduras during mission trip with cataract surgeons.
Certified Ophthalmic Technician
Duke Eye Center
Durham , NC
2021.11 - 2023.08
- Obtain HPI and clinical testing: OCT, anterior segment OCT, Lenstar, Argos, IOL Master, Immersion A-Scan, HVF, pachymetry
- Advanced refracting of patients with irregular astigmatism, keratoconus and post-corneal transplant
- Assist surgeon with in-office procedures: TAB, corneal gluing, cross linking, corneal suture, rebubble of DSEK and DMEK, SK/PTK, LASIK and PRK
- Act as scribe and facilitate clinic for surgeons
- Maintain minor room supplies, organize and clean in accordance with Joint Commission guidelines
- Train new hires and assist uncertified colleagues in obtaining certification
Clinical Coordinator
Maple Grove Eye Care
Boise , ID
2020.10 - 2021.10
- Ensure daily operation fluidity by ensuring proper staffing and patient scheduling
- Act as surgical coordinator, front desk, optician and technician as needed to cover time-off
- Marketing projects to strengthen referral base
- Assist billing manager with aged receivables and collections
- Patient records management
- Equipment maintenance and servicing, ordering of new equipment and contracts
- Point of contact for drug and optical representatives
Certified Ophthalmic Technician/Surgical Assistant
Vision Quest
Boise , ID
2019.02 - 2020.10
- Obtain HPI and perform clinical testing: OCT, HVF, Lenstar, corneal topography, etc.
- Scribe for surgeon
- Cataract surgical assist: preparing phaco and LensX, maintaining sterile field, drawing meds, ORA measurements, load cartridge with IOLs, hand-off of instruments to surgeon
- Surgical coordinating
Billing Specialist
Mountain States Hand Clinic
Boise , ID
2018.01 - 2019.01
- Data entry into Data Pulse Practice Management System
- Manage aged receivables, accounts receivable, billing inquires, insurance authorizations and collections
Practice Manager
Maple Grove Eye Clinic
Boise , ID
2015.01 - 2018.01
- Manage operations of clinic and physician schedule
- Quickbooks payroll preparation
- Accounting duties: sales tax calculations, accounts payable, accounts receivable, forensic accounting, budget preparation
- Implementation of electronic medical records for the practice from paper charts
- Clinical and surgical support as needed
- HR duties: onboard, hire and termination of staff
- Coding and billing (ICD-10 and CPT)
- Manage meaningful use, PQRS and MIPS reporting
- Implement policies and procedures to improve patient care and satisfaction
- Equipment maintenance, servicing and installation
- Maintain vendor network
- Marketing duties: search engine optimization, advertising and communications with referral base
Quality Assurance Officer/ Recovery Specialist
Idaho Lions Eye Bank
Boise , ID
2012.01 - 2017.01
- Evaluation of completed donor charts to ensure EBAA and OSHA standards are met
- Recovery Specialist: screen patients for suitability of potential donors
- Recovery of whole globes using sterile technique
- Excision of corneas in lab
- Coordinating transport for tissue nationally and internationally
Technician/Scribe/Operations Manager
Aesthetic Eye
Eagle , ID
2011.01 - 2015.01
- Author and implement policies and procedures to open practice
- Template and implement practice's EMR system
- Coding and billing assistance as needed
- Assisted surgeon with office procedures and exams
- Coordinate surgery schedule and provided patient education about insurance coverage and procedures
Medical Assistant
Intermountain Orthopaedics
Boise , ID
2006.01 - 2011.01
- Manage surgeon's schedule (both personal and professional)
- Order pre-surgical testing and/ or implants from representatives
- Assist the physician with in-office procedures and injections
- Point of contact for surgeon's patients
Education
Associate of Applied Science - Business in Healthcare Management
Guilford Technical Community College
Jamestown, NC05.2025
Skills
- Management
- Training and development
- Excel
- ICD-10 and CPT coding
- Ophthalmology Testing: biometry, topography, anterior and posterior imaging, refractive
- Surgical assistance in cataract, plastic and refractive procedures
- Supplies inventory
Certification
Certified Ophthalmic Technician- 2013 to Present Ophthalmic Scribe Certified- 2015 to Present
Ophthalmic Surgical Assistant- January 2020 to Present
BLS Certification
Timeline
Certified Ophthalmic Technician
Duke Global Ophthalmology
2024.02 - 2024.02
Clinical Operations Manager
Duke Eye Center
2023.09 - Current
Certified Ophthalmic Technician
Duke Eye Center
2021.11 - 2023.08
Clinical Coordinator
Maple Grove Eye Care
2020.10 - 2021.10
Certified Ophthalmic Technician/Surgical Assistant
Vision Quest
2019.02 - 2020.10
Billing Specialist
Mountain States Hand Clinic
2018.01 - 2019.01
Practice Manager
Maple Grove Eye Clinic
2015.01 - 2018.01
Quality Assurance Officer/ Recovery Specialist
Idaho Lions Eye Bank
2012.01 - 2017.01
Technician/Scribe/Operations Manager
Aesthetic Eye
2011.01 - 2015.01
Medical Assistant
Intermountain Orthopaedics
2006.01 - 2011.01
Associate of Applied Science - Business in Healthcare Management
Guilford Technical Community College
Certified Ophthalmic Technician- 2013 to Present Ophthalmic Scribe Certified- 2015 to Present
Ophthalmic Surgical Assistant- January 2020 to Present
BLS Certification
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