Ashley Grant
Durham,NC
Summary
Dependable, hard working professional with sharp acuity seeks company with comparable vision.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Operations Manager
Duke Eye Center
Durham, NC
09.2023 - Current
- Develop and implemented clinical operations processes to ensure compliance with regulatory requirements in the cornea, surgical comprehensive, comprehensive, ocular immunology, pediatric ophthalmology and neuro ophthalmology departments, 10-12 physician clinics per day.
- Coordination of daily clinical operations including staff assignments and schedules.
- Manage equipment inventory and repairs.
- Ordering of medical supplies for all clinics.
- Interview applicants and made recommendations for new hires.
- Provide training on ophthalmic testing to trainers or new staff and author competencies to ensure proper technique and patient safety.
- Supervise 35 staff members and provided periodic performance evaluations.
Certified Ophthalmic Technician
Duke Global Ophthalmology
02.2024 - 02.2024
- Ophthalmic Technician responsible for contact a-scan and corneal topography and other clinical duties for citizens of Roatan, Honduras during mission trip with cataract surgeons.
Certified Ophthalmic Technician
Duke Eye Center
Durham, NC
11.2021 - 08.2023
- Obtain HPI and clinical testing: OCT, anterior segment OCT, Lenstar, Argos, IOL Master, Immersion A-Scan, HVF, pachymetry
- Advanced refracting of patients with irregular astigmatism, keratoconus and post-corneal transplant
- Assist surgeon with in-office procedures: TAB, corneal gluing, cross linking, corneal suture, rebubble of DSEK and DMEK, SK/PTK, LASIK and PRK
- Act as scribe and facilitate clinic for surgeons
- Maintain minor room supplies, organize and clean in accordance with Joint Commission guidelines
- Train new hires and assist uncertified colleagues in obtaining certification
Clinical Coordinator
Maple Grove Eye Care
Boise, ID
10.2020 - 10.2021
- Ensure daily operation fluidity by ensuring proper staffing and patient scheduling
- Act as surgical coordinator, front desk, optician and technician as needed to cover time-off
- Marketing projects to strengthen referral base
- Assist billing manager with aged receivables and collections
- Patient records management
- Equipment maintenance and servicing, ordering of new equipment and contracts
- Point of contact for drug and optical representatives
Certified Ophthalmic Technician/Surgical Assistant
Vision Quest
Boise, ID
02.2019 - 10.2020
- Obtain HPI and perform clinical testing: OCT, HVF, Lenstar, corneal topography, etc.
- Scribe for surgeon
- Cataract surgical assist: preparing phaco and LensX, maintaining sterile field, drawing meds, ORA measurements, load cartridge with IOLs, hand-off of instruments to surgeon
- Surgical coordinating
Billing Specialist
Mountain States Hand Clinic
Boise, ID
01.2018 - 01.2019
- Data entry into Data Pulse Practice Management System
- Manage aged receivables, accounts receivable, billing inquires, insurance authorizations and collections
Practice Manager
Maple Grove Eye Clinic
Boise, ID
01.2015 - 01.2018
- Manage operations of clinic and physician schedule
- Quickbooks payroll preparation
- Accounting duties: sales tax calculations, accounts payable, accounts receivable, forensic accounting, budget preparation
- Implementation of electronic medical records for the practice from paper charts
- Clinical and surgical support as needed
- HR duties: onboard, hire and termination of staff
- Coding and billing (ICD-10 and CPT)
- Manage meaningful use, PQRS and MIPS reporting
- Implement policies and procedures to improve patient care and satisfaction
- Equipment maintenance, servicing and installation
- Maintain vendor network
- Marketing duties: search engine optimization, advertising and communications with referral base
Quality Assurance Officer/ Recovery Specialist
Idaho Lions Eye Bank
Boise, ID
01.2012 - 01.2017
- Evaluation of completed donor charts to ensure EBAA and OSHA standards are met
- Recovery Specialist: screen patients for suitability of potential donors
- Recovery of whole globes using sterile technique
- Excision of corneas in lab
- Coordinating transport for tissue nationally and internationally
Technician/Scribe/Operations Manager
Aesthetic Eye
Eagle, ID
01.2011 - 01.2015
- Author and implement policies and procedures to open practice
- Template and implement practice's EMR system
- Coding and billing assistance as needed
- Assisted surgeon with office procedures and exams
- Coordinate surgery schedule and provided patient education about insurance coverage and procedures
Medical Assistant
Intermountain Orthopaedics
Boise, ID
01.2006 - 01.2011
- Manage surgeon's schedule (both personal and professional)
- Order pre-surgical testing and/ or implants from representatives
- Assist the physician with in-office procedures and injections
- Point of contact for surgeon's patients
Education
Associate of Applied Science - Business in Healthcare Management
Guilford Technical Community College
Jamestown, NC05.2025
Skills
- Management
- Training and development
- Excel
- ICD-10 and CPT coding
- Ophthalmology Testing: biometry, topography, anterior and posterior imaging, refractive
- Surgical assistance in cataract, plastic and refractive procedures
- Supplies inventory
Certification
Certified Ophthalmic Technician- 2013 to Present Ophthalmic Scribe Certified- 2015 to Present
Ophthalmic Surgical Assistant- January 2020 to Present
BLS Certification
Timeline
Certified Ophthalmic Technician
Duke Global Ophthalmology
02.2024 - 02.2024
Clinical Operations Manager
Duke Eye Center
09.2023 - Current
Certified Ophthalmic Technician
Duke Eye Center
11.2021 - 08.2023
Clinical Coordinator
Maple Grove Eye Care
10.2020 - 10.2021
Certified Ophthalmic Technician/Surgical Assistant
Vision Quest
02.2019 - 10.2020
Billing Specialist
Mountain States Hand Clinic
01.2018 - 01.2019
Practice Manager
Maple Grove Eye Clinic
01.2015 - 01.2018
Quality Assurance Officer/ Recovery Specialist
Idaho Lions Eye Bank
01.2012 - 01.2017
Technician/Scribe/Operations Manager
Aesthetic Eye
01.2011 - 01.2015
Medical Assistant
Intermountain Orthopaedics
01.2006 - 01.2011
Associate of Applied Science - Business in Healthcare Management
Guilford Technical Community College
Certified Ophthalmic Technician- 2013 to Present Ophthalmic Scribe Certified- 2015 to Present
Ophthalmic Surgical Assistant- January 2020 to Present
BLS Certification
Similar Profiles
Deidra PettifordDeidra Pettiford
Ophthalmologist Assistant at Duke Eye CenterOphthalmologist Assistant at Duke Eye Center
Brenda BrantleyBrenda Brantley
HIM Specialist at Duke Eye CenterHIM Specialist at Duke Eye Center
MACOY POWELLMACOY POWELL
Lining Technician at Duke University HospitalLining Technician at Duke University Hospital