Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Ashley Grigsby

Amarillo

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Cellar 55
05.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Rideshare Driver

Uber
09.2022 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.

Server/Bartender/Bar Manager

The Big Texan Steak Ranch
02.2019 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Managed scheduling staff, documenting inventory, planning events and parties, compared product pricing, meet with local liquor and sales representatives to add and test product placement, handled deposits.
  • specialize in cleanliness and organization
  • worked with several pos systems including restaurant manager, aloha, square, toast, and tabs.

Education

Associate of Science - Business Administration

Amarillo College
Amarillo, TX
05-2023

RDA - Dental Assisting

Milan For Allied Health
Amarillo
05-2013

Skills

  • Professional service standards
  • Issue resolution
  • Engaging customers
  • Responsible serving
  • Calm and composed
  • Collaboration and teamwork
  • Honest and dependable
  • Fast learner
  • Maintaining a clean bar
  • Safe serving practices
  • Bar operations management
  • Outstanding customer service
  • Safe food handling procedures
  • Marketing and sales experience
  • Cocktail list development
  • Identification verification
  • Anticipating guest needs
  • Beverage supply orders
  • Aloha POS
  • Health codes compliance
  • Staff management
  • Performance improvement
  • Inventory
  • New hire training
  • Team training and development
  • Alcohol awareness
  • Suggestive selling
  • Professional appearance
  • Memory retention
  • Handling difficult customers
  • Payment processing
  • Complex Problem-solving
  • Cleanliness and hygiene
  • Engaging personality
  • Patience and tolerance
  • Highly reliable
  • Strong multitasking

Accomplishments

  • Implemented procedures that reduced wasted stock by 12%.
  • Saved company $4000 per month in inventory costs by finding new alcohol vendors.
  • Improved team productivity with morale-boosting incentives, such as raises, pot-lucks, and birthday recognition.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

TABC and Food Handlers certified

Associates in Business Administration



Interests

  • Gardening
  • DIY and Home Improvement
  • Music
  • Reading
  • Animal Care
  • Mindfulness Practices
  • I enjoy cooking for friends and family gatherings
  • Drawing and Painting
  • Passionate about balancing physical health with mental and emotional wellness
  • Personal Development and Self-Improvement

Timeline

Bartender

Cellar 55
05.2024 - Current

Rideshare Driver

Uber
09.2022 - Current

Server/Bartender/Bar Manager

The Big Texan Steak Ranch
02.2019 - 11.2023

Associate of Science - Business Administration

Amarillo College

RDA - Dental Assisting

Milan For Allied Health

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