Motivated worker with exceptional social skills, communication abilities and customer service background. Adaptable in changing environments with strategic decision-making skills. Performance- oriented and hardworking to create approaches to boost long-term business success.
Overview
15
15
years of professional experience
Work History
Assistant General Manager / Catering Sales Manager
Locos Grill & Pub
05.2017 - 01.2020
Motivated, trained and disciplined employees to maximize performance.
Controlled spending on cost of goods sold by devising and executing cost-management procedures.
Built customer loyalty by devising promotions and products according to customer needs and budget.
Maintained well-controlled inventory with minimal losses, by enforcing solid monitoring and management structures.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Dental Front Office Coordinator
Dr. Jopling and Dr. Brunson, DMD
07.2012 - 05.2015
Scheduled appointments, handled cancellations and organized referrals to specialists for patients.
Collaborated closely with dentists to coordinate treatment plans that met each individual''s oral health needs while considering insurance constraints or budget limitations when necessary.
Maintained compliance with HIPAA regulations by securely handling sensitive patient information during all aspects of administrative duties.
Supported successful treatment outcomes for patients through accurate insurance verification and preauthorization processes.
Coordinated continuing education opportunities for staff members to maintain licensure requirements and stay current on industry best practices.
Wholesale Account Manager
Winnie Couture
10.2008 - 05.2012
Enhanced brand visibility with engaging marketing strategies, including product training and in-store events.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Increased brand growth by identifying new business opportunities and building strong client relationships.
Worked closely with suppliers to manage inventory levels, ensuring product availability for timely order fulfillment.
Used consumer insights and market conditions to develop effective sales and marketing strategies.
Education
Liberal Arts And General Studies
Auburn University
Auburn, AL
Skills
Customer relations and retention
Workflow coordination
Business operations
Marketing initiatives
Teamwork and collaboration
Scheduling
Inventory tracking and management
Timeline
Assistant General Manager / Catering Sales Manager